Quotes and Exchange Rates Extension

david jensen's Avatar

david jensen

06 Jan, 2022 04:07 PM

For reasons I cannot understand, the quotes and exchange rates extension has stopped working for me again. It had been working for the better part of a year until the last week of December of 2021. There are messages in the tray that say "unable to get rate from xxx to USD. Any thoughts?

  1. Support Staff 1 Posted by Maddy on 06 Jan, 2022 04:16 PM

    Maddy's Avatar

    Hi David,

    We are sorry to hear about the problem you have encountered.

    Can you try to change the source from AlphAdvantage to Yahoo?
    Unfortunately AlphAdvantage has become rather problematic lately.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 07 Apr, 2022 04:20 PM.

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