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Unable to see attached accounts...

Todd Powers's Avatar

Todd Powers

08 Jan, 2022 06:04 AM

I just installed Moneydance. I setup a Moneydance+ account, verified myself, and activated it on my finance file, but I get an error ... Please see screenshot...

  1. Support Staff 1 Posted by Maddy on 10 Jan, 2022 12:36 PM

    Maddy's Avatar

    Hi Todd,

    We are sorry to hear about the problem you have encountered.

    The error you are seeing likely means that Moneydance + is trying to refresh but Plaid is saying there is a problem. You should navigate to the Online>Setup Moneydance + menu again and look in the connections list (scroll down).
    When you see "no name" listed, you should disconnect it.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 11 Apr, 2022 12:40 PM.

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