A couple of issues

steve.zero's Avatar

steve.zero

08 Jan, 2022 11:23 AM

Hi,

I'm having problems starting up Moneydance - this appears to be linked to the Custom Balances extension but has only really manifested itself since you locked the Foresight Extensions into the last build. Do they not play nicely together when loading sometimes? I've had to Force Quit four times today already. And Foresight would be nice if optional rather than enforced.

In addition to starting up, it now takes around 10 to 11 seconds from starting the program to being presented with the password screen which isn't great. Could this be linked to Rosetta translation? And will you be re-compiling as an Apple Silicon Universal App anytime soon?

Do you have a time you expect to update the mobile apps to use iCloud syncing? it's been 'soon' now for quite some time or is it linked to some exciting upgrades (love to see it operate as a stand alone program for instance).

  1. 1 Posted by steve.zero on 15 Feb, 2022 09:08 PM

    steve.zero's Avatar

    whilst bad news to reply to yourself - can someone please look at this? It took 11 attempts to open up the program today with it hanging at the point that Foresight is being loaded (i.e. the graphs are populating) with Custom Balances extension showing as being loaded on the bottom bar.

    Between this and having to wait 10 or so seconds to get to the password screen i'm starting to wonder if something better is out there.

  2. 2 Posted by Stuart Beesley ... on 15 Feb, 2022 09:26 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    After MD loads then please go to help/console and send the contents as an attached file here.

  3. 3 Posted by dwg on 15 Feb, 2022 09:36 PM

    dwg's Avatar

    Also if you are running Moneydance 2022 or later there is no reason to have the Foresight extension installed as the capability is now bundled into Moneydance. You do not however state what version of the program you re running.

    As far as the Mobile app support for iCloud is concerned, we know that it is compiling however there are still some problems being encountered so it is not ready for beta testing.

  4. 4 Posted by steve.zero on 15 Feb, 2022 09:37 PM

    steve.zero's Avatar

    Hi Stuart,

    This is obviously after a successful start as when it doesn’t the program completely hangs and requires a Force Quit. This time it started on the 2nd attempt…

    Cheers and appreciate your help

    Steve.

    Starting Moneydance 2022.3 (4063) at Tue Feb 15 21:33:02 GMT 2022
    Settings Folder: /Users/steveo/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance
    OS: Mac OS X 12.2.1 x86_64
    Java: 17.0.1 (Azul Systems, Inc.)
    Is in sandbox: true; restricted file access: false
    Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib
    initialized extension moneyforesight in 0.465 seconds
    initialized extension balpred in 0.016 seconds
    findandreplace (0): 02-15 21:33:03.045|Initialized build 1215 ok
    initialized extension findandreplace in 0.022 seconds
    name and version =CSV Importer 22 for MD2015=
    initialized extension mdcsvimporter in 0.001 seconds
    python.path: /Users/steveo/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python
    python.cachedir: /Users/steveo/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python/cache
    python.cachedir.skip: false
    net_account_balances: Startup conditions passed (and no other instances of this program detected). Now executing....
    net_account_balances.py(Extension):2022/02/15-21:33:09: net_account_balances.py(Extension) : Python Script Initialising....... Build: 1011
    Initializing fonts:
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      printing: [[Helvetica, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]]
      monospaced: [[Arial, Gill Sans, Menlo, Monaco, Monospaced]]
      coding: [[Hack, Monospaced]]
    fonts resolved:
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     coding: Hack:14.0:style0
     print: Helvetica:12.0:style0
     header: Arial:16.0:style0
     register: Arial:13.0:style0
     reportTitle: Arial:32.0:style0
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     reportHeader: Arial:12.0:style0
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    Setting look and feel class to com.apple.laf.AquaLookAndFeel
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    net_account_balances.py(Extension):2022/02/15-21:33:10: ##########################################################################################
    net_account_balances.py(Extension):2022/02/15-21:33:10: Extension: net_account_balances:Custom Balances (HomePageView widget) initialising....
    net_account_balances.py(Extension):2022/02/15-21:33:10: ##########################################################################################
    net_account_balances.py(Extension):2022/02/15-21:33:10: StuWareSoftSystems - net_account_balances.py(Extension) initialisation routines ending......
    initialized extension net_account_balances in 5.553 seconds
    initialized extension yahooqt in 0.042 seconds
    opening last file: /Users/steveo/OneDrive/Documents/Steve Finance file.moneydance
    loading dataset: /Users/steveo/OneDrive/Documents/Steve Finance file.moneydance
    loading with 128 bit encryption key
    reading trunk data tiksync/trunk
    trunk data loaded (0.598 seconds), checking for incremental updates
    loading un-synced txn files...
    loading synced txn files...
    replacing root: null () with new root: Steve Finance file.moneydance (d2da1d19-9dfe-4c10-8b29-0560aa15f27f
    ICloudContainer.isContainerAvailable(): nativeGetICloudPath: /Users/steveo/Library/Mobile Documents/iCloud~com~infinitekind~moneydancesync
    error creating base folder: com.dropbox.core.v2.files.CreateFolderErrorException: Exception in 2/files/create_folder: {".tag":"path","path":{".tag":"conflict","conflict":"folder"}}
    starting syncing via encryptedFS(DropboxAPI:/.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6)
    net_account_balances.py(Extension):2022/02/15-21:33:19: Initialising PARAMETERS....
    extension net_account_balances took a while (0.201 seconds) to respond to event md:file:opened
    ConnectionTask for Update_If_Needed done, result true
    >> GET https://infinitekind.com/app/md/updater/stable.dct
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     <<date: Tue, 15 Feb 2022 21:33:27 GMT
     <<server: Apache/2.4.18 (Ubuntu)
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     <<content-length: 48035
     <<connection: close

    Moneydance+ access token info: (not the tokens themselves)
    Institution Info Cache:

    opening connection with no proxy to https://infinitekind.com/app/md/updater/stable.sig
    connecting to: https://infinitekind.com/app/md/updater/stable.sig with method: GET proxy: null
    CookieHandler request for https://infinitekind.com/app/md/updater/stable.sig
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    GET /app/md/updater/stable.sig HTTP/1.1
    Content-Length: 0
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    DNT: 1
    Accept-Encoding: gzip, inflate
    Connection: close

    ---end headers
    >> GET https://infinitekind.com/app/md/updater/stable.sig
     <<HTTP/1.1 200 OK
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     <<accept-ranges: bytes
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     <<content-type: application/pgp-signature

    Update info received with successful signature verification
    Version info retrieved; we are up to date!
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    connecting to: https://api.dropboxapi.com/2/files/list_folder/continue with method: POST proxy: DIRECT
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    Cookies retrieved: {Cookie=[]}
    Sending https request:
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    Host: api.dropboxapi.com
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    Connection: close

    ---end headers
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    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder/continue HTTP/1.1
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    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
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    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder/continue
     <<HTTP/1.1 200 OK
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     <<x-content-type-options: nosniff
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    connecting to: https://api.dropboxapi.com/2/files/list_folder/continue with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder/continue
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder/continue HTTP/1.1
    Content-Length: 379
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
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    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder/continue
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
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     <<x-server-response-time: 318
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     <<date: Tue, 15 Feb 2022 21:33:29 GMT
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    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder/continue
    connecting to: https://api.dropboxapi.com/2/files/list_folder/continue with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder/continue
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder/continue HTTP/1.1
    Content-Length: 379
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
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    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder/continue
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
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    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder/continue
    connecting to: https://api.dropboxapi.com/2/files/list_folder/continue with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder/continue
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder/continue HTTP/1.1
    Content-Length: 379
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
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    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
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    ---end headers
    java.lang.NoSuchMethodError: accessibilityHitTest
    >> POST https://api.dropboxapi.com/2/files/list_folder/continue
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
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     <<x-dropbox-request-id: 9144a1fcda7d42439de164b14f6a9198
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    Found 3401 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
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    Host: api.dropboxapi.com
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    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
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    Host: api.dropboxapi.com
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    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 218
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
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    >> POST https://api.dropboxapi.com/2/files/list_folder
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    Found 0 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
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    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
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    Found 2 subfolders in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
    Content-Length: 173
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
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    ---end headers
    >> POST https://api.dropboxapi.com/2/files/get_metadata
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
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    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 222
    Host: api.dropboxapi.com
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    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 68
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:32 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: f36e640aa08b40a98eb00bf09149b5ea
     <<connection: close
     <<transfer-encoding: chunked

    Found 0 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 222
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 71
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:32 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 7ce7105d3efc4439be89185b40b5830e
     <<connection: close
     <<transfer-encoding: chunked

    Found 1 subfolders in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
    Content-Length: 177
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/get_metadata
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 57
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:32 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 7f2add98f01d4cdda74756bb82b3e352
     <<connection: close
     <<transfer-encoding: chunked

    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 226
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 75
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:32 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: d881a61f5a46492da7835344be1bf05a
     <<connection: close
     <<transfer-encoding: chunked

    Found 0 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f/09a
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 226
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 73
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:33 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 3eb86853d68246028cd8f049bea22b0d
     <<connection: close
     <<transfer-encoding: chunked

    Found 1 subfolders in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f/09a
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
    Content-Length: 181
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/get_metadata
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 60
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:33 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 2881ed7209d74ad6805f6010c06bd021
     <<connection: close
     <<transfer-encoding: chunked

    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 230
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 64
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:33 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 7fa92832c7924d1fad164577c1450721
     <<connection: close
     <<transfer-encoding: chunked

    Found 1 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f/09a/ed-
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 230
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 64
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:33 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: f4c957a81cd445ebb92f73c0c5a68131
     <<connection: close
     <<transfer-encoding: chunked

    Found 0 subfolders in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/76f/09a/ed-
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
    Content-Length: 173
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/get_metadata
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 56
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:33 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: c97dfbe365cc4db89fe5ab53e330708a
     <<connection: close
     <<transfer-encoding: chunked

    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 222
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 65
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:34 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: a5ef017b8bdb41528c93397a1943e723
     <<connection: close
     <<transfer-encoding: chunked

    Found 0 files in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/7cf
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/list_folder
    connecting to: https://api.dropboxapi.com/2/files/list_folder with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/list_folder
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/list_folder HTTP/1.1
    Content-Length: 222
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/list_folder
     <<HTTP/1.1 200 OK
     <<cache-control: no-cache
     <<x-content-type-options: nosniff
     <<x-frame-options: SAMEORIGIN
     <<x-server-response-time: 100
     <<content-type: application/json
     <<accept-encoding: identity,gzip
     <<date: Tue, 15 Feb 2022 21:33:34 GMT
     <<server: envoy
     <<content-encoding: gzip
     <<vary: Accept-Encoding
     <<x-dropbox-response-origin: far_remote
     <<x-dropbox-request-id: 3eccc5d7a60d409ba2782d1f2ce96875
     <<connection: close
     <<transfer-encoding: chunked

    Found 1 subfolders in folder: /.moneydancesync/3ec3f62f-e985-4037-bacd-6b2f23abebe6/v3/attach/7cf
    opening connection with proxy DIRECT to https://api.dropboxapi.com/2/files/get_metadata
    connecting to: https://api.dropboxapi.com/2/files/get_metadata with method: POST proxy: DIRECT
    CookieHandler request for https://api.dropboxapi.com/2/files/get_metadata
    Cookies retrieved: {Cookie=[]}
    Sending https request:
    POST /2/files/get_metadata HTTP/1.1
    Content-Length: 177
    Host: api.dropboxapi.com
    Authorization: Bearer osGpph4cCRAAAAAAAAAAASRshDk2mgZuE7exqaWjFB6b8RvxZXoYTJHvj38ybNb2
    DNT: 1
    Accept-Encoding: gzip, inflate
    Content-Type: application/json; charset=utf-8
    User-Agent: Moneydance OfficialDropboxJavaSDKv2/3.0.11
    Connection: close

    ---end headers
    >> POST https://api.dropboxapi.com/2/files/get_

  5. 5 Posted by steve.zero on 15 Feb, 2022 09:44 PM

    steve.zero's Avatar

    Hi,

    I never had the Foresight extension before and only have it now because it was bundled in 2022… I’m running 2022.3 (4063).

    Thanks for the info on iCloud.

    Steve.

  6. 6 Posted by Stuart Beesley ... on 15 Feb, 2022 10:02 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Hmm. Are you using the mdcsvimporter extension? If not, can you remove it?

    Can you try switching to Dropbox folders (from Dropbox connection)? You will need to install the Dropbox client first and make sure that’s working.

    After these changes, can you restart MD and then grab the console after MD freezes and you have to force quit. It’s on disk called errlog.txt. Grab the file before you relaunch MD.

    Lastly, no, custom_balances will not conflict with money forsight, but it does seem slow. How many rows have you configured and what type of calculations is it doing?

  7. 7 Posted by steve.zero on 15 Feb, 2022 10:57 PM

    steve.zero's Avatar

    OK - removed CSVImporter, done dropbox, Custom balances has a single row and is essentially Bank Account minus Credit Cards as a calculation. Where is errlog.txt likely to be located - finder is not picking it up….

  8. 8 Posted by Stuart Beesley ... on 15 Feb, 2022 11:05 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The error log is a file with the name errlog.txt it can be found at:

    If you're using Mac OS X, it should be located at one of these locations within your Home folder:

    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt

    or:

    ~/Library/Application Support/Moneydance/errlog.txt

    If you have any trouble finding your Home Library folder, open Finder and select Go -> Go to Folder and copy and paste in the following:

    ~/Library

    This should pull up your local Library folder.

    If you're using Windows, it should be located under your login directory at:

    C:\Users(yourusername).moneydance\errlog.txt

    or

    C:\Documents and Settings(yourusername).moneydance\errlog.txt

    Depending on your version of Windows

    If you're using Linux it should be located in your home folder at:
    ~/.moneydance/errlog.txt

  9. 9 Posted by steve.zero on 15 Feb, 2022 11:45 PM

    steve.zero's Avatar

    OK - those paths don’t work for me - there’s no ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data or ~/Library/Application Support/Moneydance. There was a ~/library/containers/Moneydance folder containing a .plist and a data folder - there were some log files in there though that followed the style of ‘hs_err_pidNNNN.log' - historical Java runtime fatal error logs but all historical. None from this year….

  10. 10 Posted by dwg on 16 Feb, 2022 12:25 AM

    dwg's Avatar

    Apple are a right royal PITA how they change things. I'm not an Apple fan if there is any doubt :)

    On macOS Big Sur and Monterey have a look in

    ~/Library/Containers/Moneydance/Data/Library/Application Support/Moneydance/errlog.txt

  11. 11 Posted by Stuart Beesley ... on 16 Feb, 2022 07:45 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Load Toolbox extension, click open MD folder (top right), select show console (errorlog) folder; remember this folder/location…...

    On mine, it's in:
    /Users/XXXXXXXX/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt

  12. 12 Posted by steve.zero on 16 Feb, 2022 09:16 AM

    steve.zero's Avatar

    got it from the path dwg suggested.

  13. 13 Posted by Stuart Beesley ... on 16 Feb, 2022 09:22 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Ok, and what’s happening now to your startup time and freezing (or not)? The log shows no issues. I see the python interpreter is taking 4 seconds to load and then custom balances is taking 1 second to load, but nothing else.

  14. 14 Posted by steve.zero on 16 Feb, 2022 09:33 AM

    steve.zero's Avatar

    Ok, start up is still around 10 seconds.

    Interestingly, Force Quit showed MD as ’not responding’ but I left it there and after at least a couple of minutes it cleared and loaded up. I have the error log from the point of it freezing and then right after it loaded as I think it changed…

    Error log 5 is on freeze, error log 6 is after it eventually loaded.

  15. 15 Posted by Stuart Beesley ... on 16 Feb, 2022 09:45 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    This is the problem.

    Exception in thread "AWT-EventQueue-0" java.lang.OutOfMemoryError: Java heap space
    at java.base/java.util.Arrays.copyOf(Unknown Source) at java.base/java.util.ArrayList.grow(Unknown Source) at java.base/java.util.ArrayList.grow(Unknown Source) at java.base/java.util.ArrayList.add(Unknown Source) at java.base/java.util.ArrayList.add(Unknown Source) at org.jfree.chart.axis.DateAxis.refreshTicksHorizontal(DateAxis.java:1682) at org.jfree.chart.axis.DateAxis.refreshTicks(DateAxis.java:1556) at org.jfree.chart.axis.ValueAxis.reserveSpace(ValueAxis.java:807) at org.jfree.chart.plot.XYPlot.calculateDomainAxisSpace(XYPlot.java:3070) at org.jfree.chart.plot.XYPlot.calculateAxisSpace(XYPlot.java:3028) at org.jfree.chart.plot.XYPlot.draw(XYPlot.java:3156) at org.jfree.chart.JFreeChart.draw(JFreeChart.java:1235) at org.jfree.chart.ChartPanel.paintComponent(ChartPanel.java:1668) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JViewport.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) at java.desktop/javax.swing.JComponent.paint(Unknown Source) at java.desktop/javax.swing.JComponent.paintChildren(Unknown Source) Version info retrieved; we are up to date!

  16. 16 Posted by Stuart Beesley ... on 16 Feb, 2022 09:55 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    ... or it's certainly 'an issue'.... I suspect it's moneyforsight. Are you using this?

    If not, can you check Preferences/Summary Page and ensure it's not listed on left or right and that it's showing in available items only?

    Then restart MD and see what happens....

  17. 17 Posted by Stuart Beesley ... on 16 Feb, 2022 10:01 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    PPS - The developer has said that in the next release of MD, that moneyforsight will properly 'disable' when it's removed from the summary screen; whereas now, it still does some stuff in the background irrespective of whether you are using it.....

  18. 18 Posted by steve.zero on 16 Feb, 2022 10:02 AM

    steve.zero's Avatar

    Hadn’t realised I could ‘disable’ Foresight - I suspected that from the start. Three re-starts and no problems so far! Thanks for that. I’ve still got the 10 sec delay before password screen though...

  19. 19 Posted by Stuart Beesley ... on 16 Feb, 2022 10:11 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    OK, now can you remove the custom balances extension and restart... What happens? Just trying to eliminate that....

  20. 20 Posted by steve.zero on 16 Feb, 2022 10:15 AM

    steve.zero's Avatar

    Password screen arrives within a couple of seconds vice 10 to 11and all starts up normally….

  21. 21 Posted by steve.zero on 16 Feb, 2022 10:17 AM

    steve.zero's Avatar

    confirmed MD starts quickly without the extension - reinstated it and password screen back to 10 secs or so delay…

  22. 22 Posted by Stuart Beesley ... on 16 Feb, 2022 11:19 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Can you remove the custom balances extension, and then install the extract_data extension and then restart MD.. What happens then?

  23. 23 Posted by steve.zero on 16 Feb, 2022 11:27 AM

    steve.zero's Avatar

    OK - that’s around 5 secs to load the password screen…..

  24. 24 Posted by Stuart Beesley ... on 16 Feb, 2022 12:07 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    OK, so the Python interpreter is loading and taking a few seconds first..

    My MD takes 2 seconds with no Python extensions and 5 seconds with some loaded...

    It does seem that your custom balances extn is taking a few seconds longer than 'normal' to load..... 10 seconds seems too long..

    Do you have an old/slow or new/fast machine?
    How is your free ram/memory?

    Can you quit MD and then delete the contents of this folder:
    /Users/steveo/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/python then restart MD twice... Did this make any difference?

    Can you load the toolbox extension, and then click analyse dataset, Objects etc and post the output of that back here as an attached file?

  25. 25 Posted by steve.zero on 16 Feb, 2022 01:56 PM

    steve.zero's Avatar

    Ok,

    New MacBook Pro M1 Pro - 16GB Ram only mail tool, MD an Finder active.
    No difference to load times either with or without Custom Balances
    Toolbox output attached….

  26. 26 Posted by Stuart Beesley ... on 16 Feb, 2022 02:30 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Did you delete the contents of the Python directory?

    I see your data is located on a OneDrive shared/sync folder. This is normally a bad idea and you could get corruption at some point.

    Your dataset is tiny so this is not the problem. It’s 45MB. Note: using toolbox ‘shrink’ dataset would halve its size, but not necessary for this issue.

    You said earlier that with/without the extn the times were 5 and then 10 seconds…? So what is it now?

  27. 27 Posted by steve.zero on 16 Feb, 2022 02:43 PM

    steve.zero's Avatar

    yeah, I had two machines in different locations so having the file in a cloud environment was handy. I could actually move it now. Although being paranoid, I have both Time Machine and CCC running with manual backups every week from OneDrive to iCloud.

    After doing the thinks you advised and then reloading Custom Balances, I’m back to 10 secs to the password screen - but at least without foresight loading it does start up every time now…

  28. 28 Posted by Stuart Beesley ... on 16 Feb, 2022 03:19 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Are u up to do some debugging to see where the delay is?

  29. 29 Posted by steve.zero on 16 Feb, 2022 03:21 PM

    steve.zero's Avatar

    Well, let’s give it a go…

    On 16 Feb 2022, at 15:19, Stuart Beesley - JUST A FELLOW USER and Toolbox ‘guy’ <[email blocked]> wrote:

    

  30. 30 Posted by Stuart Beesley ... on 16 Feb, 2022 05:24 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Can you send me an email at …..

  31. System closed this discussion on 18 May, 2022 05:30 PM.

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