Adding Moneydance to new Mac

John Kenton-Page's Avatar

John Kenton-Page

13 Jan, 2022 06:07 PM

I have a new Mac Laptop anc i cannot find the file to open Moneydance,
It is still working o my iPhone,
Where would the file normally reside and I cannot find backups in Library.

  1. 1 Posted by -Kevin N. on 13 Jan, 2022 06:24 PM

    -Kevin N.'s Avatar

    Hi John,

    If I understand you correctly, you've moved Moneydance from an older machine to your new Mac. Correct?

    I'm not a Mac user but can you confirm that you followed the instructions laid out in the following Moneydance KB article?
    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/mo...

    -Kevin N. (not a member of MD support)

  2. 2 Posted by John Kenton-Pag... on 13 Jan, 2022 08:25 PM

    John Kenton-Page's Avatar

    I followed the procedure but the problem is that I cannot find the file or backups.
    I have just found a sync file to my iPhone and IU wonder if that can be used?

  3. 3 Posted by -Kevin N. on 14 Jan, 2022 02:09 AM

    -Kevin N.'s Avatar

    Hi John,

    I would look on your old machine for your data file in the location(s) listed in the following Moneydance KB article. https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...

    It is my understanding that the sync file on your iPhone is not a complete rendering of your data and would not be of use to rebuild your data file.

    -Kevin N. (not a member of MD support)

  4. Support Staff 4 Posted by Ethan on 15 Jan, 2022 06:16 PM

    Ethan's Avatar

    Hello,

    Kevin's above comment is generally correct for older versions. Which version of Moneydance were you using on your old computer?

    If you can't find your main data file in the described default location, you must have moved it at some point. Try searching your computer for all files and folders that end with the .moneydance file extension.

    Ethan
    Infinite Kind Support

  5. System closed this discussion on 16 Apr, 2022 06:20 PM.

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