Reminders Not Opening

Andrew's Avatar

Andrew

14 Jan, 2022 11:10 AM

I'm trying to open Reminders under the Tools tab, but it is not opening. If I click on any other item in Tools, it pops up. However, Reminders is not opening at all. It is not an issue with it populating on a different screen. I have also reinstalled MoneyDance to see if that helped. None of it has worked.

Please help.

  1. 1 Posted by dwg on 14 Jan, 2022 11:15 AM

    dwg's Avatar

    I'm a fellow user.

    I suspect the Window is being rendered off screen, if this is the case you can look at the following approaches:

    Windows

    Moneydance remembers the last screen position used, even if that screen is no longer connected it remembers the virtual position.

    Four solutions are available:

    The first two approaches uses standard Windows methods to move a window onscreen.

    1. The traditional approach to moving a window is as follows. Use the Key combination <Alt>-<spacebar> followed by the M key to get access to the resize and move options and to invoke the Move function then use the arrow keys to move the window back onto the visible screen.

    2. Alternatively, if you're using Windows 7 or later, you can try holding down the <Windows> and <Shift> keys, then tap the <left-arrow> or <right-arrow> key, which should move the missing window onto your current monitor.

    If all else fails you can try the third approach.

    3. Rename the config.dict file that exists in the .Moneydance folder under your login directory. doing this removes all preferences including the remembered positions, it will be as if Moneydance has just been installed, so you need to open your Data Set as well as re-enter your license key.

    4. If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

    Mac

    For the Mac OS, if a window is off screen the "show all application windows" should work.

    This is normally bound to the control-down arrow key but could be remapped in the System Preferences->Keyboard (Short cuts tab, and look at the "Mission Control" application).

    You can also try clicking and hold on the MD icon in you task bar, a menu should pop up with the "Show All Windows". This may show the hidden window which could be on another Desktop (or Space as they are called).

    Invisible window on mac

    You cannot find the window on a Mac yet when you show the window from the dock options “show all windows” you just see a magnified version of the traffic light from the upper left corner.

    Yes, this is something that happens on a mac and TiK have yet to find a way around it. Basically the window is set to a tiny size and makes it really hard to find it. Once you find it, using alt+green button will make the window large enough to see. You *should* be able to bring the tiny window to the front by clicking on the traffic light in the show-all-windows. This is a frustrating bug, but unfortunately it seems to be out of Moneydance's control, and TiK haven't been able to reproduce it to find a workaround.

    You can also try minimizing every other window and see if you can find it, it seems that is often in one of the corners.

    If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

    Linux

    Three solutions are available:

    The first approach uses a standard method to move a window onscreen.

    1. The traditional approach to moving a window is as follows. Use the Key combination <Alt>-<spacebar> followed by the M key to get access to the resize and move options and to invoke the Move function then use the arrow keys to move the window back onto the visible screen.

    If this does not work you can try this approach.

    2. Rename the config.dict file that exists in the .Moneydance folder under your home directory. doing this removes all preferences including the remembered positions, it will be as if Moneydance has just been installed, so you need to open your Data Set as well as re-enter your license key. If using a file manager you may need to set it to show Hidden Files

    3. If you are running at least MD2021.1 then you can install the Toolbox extension, set advanced mode, then use the reset window positions option. This option will keep your other preferences.

  2. System closed this discussion on 15 Apr, 2022 11:20 AM.

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