tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/81629-credit-card-txns-downloaded-repeatedlyInfinite Kind: Discussion 2022-10-17T22:45:42Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T19:35:46Z2022-06-25T19:35:46ZCredit card txns downloaded repeatedly <div><p>just a user</p>
<p>Do you merge the transactions and confirm them? And do they continue to download after that?</p>
<p>Or do you delete the "duplicate" downloads and then download again and get them downloaded again?</p>
<p>What is supposed to happen is that the downloaded transaction has a hidden code that tells MD not to get it again, and even if they do get it, they ignore it. You can look for the id by right clicking and picking Transaction details - it is called FITID</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T19:56:39Z2022-10-17T22:45:42ZCredit card txns downloaded repeatedly <div><p>Thanks for your quick response … and on a weekend.</p>
<p>I have not been merging (don’t know what that does).</p>
<p>So far as I remember, this is what happened.</p>
<p>I manually entered a payment transaction.<br>
I did an cmd-d download and got a duplicate of the payment txn.<br>
I deleted the duplicate.<br>
I did (a day or two later) another cmd-d, and got three duplicates.</p>
<p>The original (manually entered) txn has no FITID.</p>
<p>The duplicates have the identical FITID:<br>
3835221730007<br>
3835221730007<br>
3835221730007</p>
<p>By “duplicate”, I mean they are for the same amount, same date, same Description (ONLINE PAYMENT, THANK YOU).</p>
<p>Bill</p></div>billcourtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T20:03:19Z2022-06-25T20:03:19ZCredit card txns downloaded repeatedly <div><p>just a user</p>
<p>So, the reason you are getting duplicates is that you keep deleting the transaction containing the FITID number, thus it gets downloaded again.</p>
<p>Merging allows you to take the original transaction and combine it with the download - this will place the FITID into the manually entered txn. (Merging works for banks/credit cards, not for investment accounts)</p>
<p>If you can't merge, keep the downloaded transaction and delete the original (with no FITID). You may want to put the memo from the original into the downloaded one to keep the information you want to preserve.</p>
<p>If available, a merge option should appear if you click on the downloaded transaction (which should have a blue dot within it).</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T20:11:14Z2022-10-17T22:45:42ZCredit card txns downloaded repeatedly <div><p>Thanks for explaining. I merged, downloaded zero transactions (correct behavior).</p>
<p>Bill</p></div>billcourtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T20:12:19Z2022-10-17T22:45:42ZCredit card txns downloaded repeatedly <div><p>Tremendous Support service, thank you!</p></div>billcourtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T20:13:17Z2022-06-25T20:17:06ZCredit card txns downloaded repeatedly <div><p>well, i'm just a user, not MD/IK support, but we do have a lot of users who enjoy helping out.</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T20:14:54Z2022-10-17T22:45:42ZCredit card txns downloaded repeatedly <div><p>Well, then, personal thanks.</p>
<p>Bill</p></div>billcourtag:infinitekind.tenderapp.com,2009-01-14:Comment/547931022022-06-25T22:27:00Z2022-06-25T22:27:00ZCredit card txns downloaded repeatedly <div><p>I'm glad to hear it sounds like things have been sorted out before support staff could respond. In case you still have questions, more details on the confirmation process with screenshots can be found at <a href="http://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/confirm-downloaded-data">http://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/co...</a></p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethan