Paid for upgrade .dmg not opening on my iMac

Carl Brand's Avatar

Carl Brand

01 Jul, 2022 05:25 PM

Moneydance 2022 upgrade download (tried twice) does not open on my 2015 apple iMac. Please advise.

  1. Support Staff 1 Posted by Ethan on 03 Jul, 2022 09:45 PM

    Ethan's Avatar

    Can you clarify which specific operating system version you are running on your Mac? What happens when you try to open the file? Any error messages?

    Ethan
    Infinite Kind Support

  2. 2 Posted by Carl Brand on 04 Jul, 2022 01:29 AM

    Carl Brand's Avatar

    Working now, I found I did not need to open or import new download but merely enter newly purchased key and the software was updated. Thanks for getting back to me.
    Carl

  3. Maddy closed this discussion on 04 Jul, 2022 02:14 PM.

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