tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/81971-moneydance-20224-4087-keeps-crashing-on-m1-macbook-proInfinite Kind: Discussion 2022-12-21T18:45:13Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-10T16:34:41Z2022-07-10T16:34:41ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>After it’s crashed, find errlog.txt and post that here as an attachment.</p>
<p>Out of interest, turn off network/wifi before launching MD (as a test).</p>
<p>Also MD comes with its own Java version so no Java needs installing.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-10T17:47:43Z2022-12-21T18:45:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>I removed the JAVA from my Mac and reloaded a new copy of Moneydance. So far, so good. Thanks.</p></div>michael.blaisstag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-10T18:20:49Z2022-07-10T18:20:49ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>That should not have anything to do with it. MD has its own version of Java packaged within the program bundle. This is a stripped down version of Java 18.0.1.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-10T21:33:00Z2022-07-10T21:33:00ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>I'm glad to hear it sounds like things have been sorted out. If this happens again, please find and send your errlog.txt file, which should contain more useful error information about what's happening. If you're using MacOS X, it should be located within your Home folder at:</p>
<p>Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt</p>
<p>If you have any trouble finding your Home Library folder, open Finder and select Go -> Go to Folder and type in:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>Ethan<br>
Infinite Kind Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T09:38:26Z2022-12-21T18:45:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>Maybe I have not been completely clear. I get the "spinning circle" and Moneydance is "app not responding". If I do a "forced quit". When I go to the Library, there is no err log.txt. If I wait about 3 to 4 minutes, the "spinning circle" will finally stop. I guess the question is "what is hanging up this new version of Moneydance on my M1 Mac? For the first time on the summary page</p></div>michael.blaisstag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T13:01:20Z2022-12-21T18:45:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>Further clarification. I only happens if I have been using Moneydance for several minutes. Also it appears that the "Foresight Review" I set up on the summary page appears to get "hung up" as it won't refresh and the "spinning circle" kicks in. Thanks for any help.</p></div>michael.blaisstag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T13:39:17Z2022-07-11T13:40:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>"When I go to the Library, there is no err log.txt" It is not in the library but in the folder Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/</p>
<p>I would be very very surprised if there isn't such a file.</p>
<p>I think the clue here is the Foresight Review. Try removing that extension and see if the problem goes away.</p>
<p>I have been running MD on a MacBook Air M1 system with no problems for the last several weeks.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T13:49:25Z2022-12-21T18:45:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>I found it:<br>
err log.txt<br>
Starting Moneydance 2022.4 (4087) at Mon Jul 11 05:30:13 EDT 2022<br>
Settings Folder: /Users/msb/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 12.4 x86_64<br>
Architecture: intel64<br>
Java: 18.0.1 (Eclipse Adoptium)<br>
Is in sandbox: true; restricted file access: false<br>
Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib:/Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/Frameworks<br>
initialized extension moneyforesight in 0.471 seconds<br>
findandreplace (0): 07-11 05:30:14.404|Initialized build 1210 ok<br>
initialized extension findandreplace in 0.023 seconds<br>
initialized extension invextension in 0.0 seconds<br>
Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...<br>
Initializing fonts:<br>
default: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] printing: [[Helvetica, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] monospaced: [[Gill Sans, Menlo, Monaco, Monospaced]] coding: [[Hack, Monospaced]] fonts resolved:<br>
default: SF Pro Display:13.0:style0 mono: Gill Sans:13.0:style0 coding: Hack:13.0:style0 print: Helvetica:12.0:style0 header: SF Pro Display:15.0:style0 register: SF Pro Display:12.0:style0 reportTitle: SF Pro Display:32.0:style0 calendarTitle: SF Pro Display:12.0:style0 reportHeader: SF Pro Display:11.0:style0 detailTitle: SF Pro Display:15.0:style0 detected system appearance: org.violetlib.vappearances.VAppearanceImpl@702b8b12<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@702b8b12<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...<br>
ratios (0): 07-11 05:30:15.617|Initialized build Build 1034 ok<br>
initialized extension ratios in 1.185 seconds<br>
Quote Load>INFO:05:30:15-main(Quote Load,Init) Started Build 3046<br>
initialized extension securityquoteload in 0.056 seconds<br>
Quote Load>INFO:05:30:15-main(Quote Load,Init) Locale en_US<br>
initialized extension stockglance in 0.006 seconds<br>
opening last file: Moneydance 2 2<br>
loading dataset: /Users/msb/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Moneydance 2 2.moneydance<br>
loading with 128 bit encryption key<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (1.502 seconds), checking for incremental updates<br>
loading un-synced txn files...<br>
loading synced txn files...<br>
replacing root: null () with new root: Root Account (e59fb5ad-7c08-4376-b11d-63ead1a78dc7<br>
ICloudContainer.isContainerAvailable(): nativeGetICloudPath: /Users/msb/Library/Mobile Documents/iCloud~com~infinitekind~moneydancesync<br>
starting syncing via encryptedFS(GenericFSSyncFolder:dropbox_folder:base=/Users/msb/Dropbox/.moneydancesync:subpath=96ecd0ed-ee3f-4c32-845c-3d8028643649:)<br>
VAQUA: system appearance did change<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@702b8b12<br>
VAQUA: applying updated theme: mac_dark_mode<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@702b8b12<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
Java version: 1800001<br>
Quote Load>INFO:05:30:21-main(Quote Load,HandleEventFileOpened) Debug level set to INFO<br>
Quote Load>INFO:05:30:21-AWT-EventQueue-0(Main,sendAuto) now 05:30:21.287455 next 2022-07-11T06:00<br>
Update info received with successful signature verification<br>
Version info retrieved; we are up to date!<br>
local file is newer than sync file. local=Mon Jul 11 05:30:51 EDT 2022 synced=Mon Jul 11 05:30:21 EDT 2022<br>
mousePressed, but the parent is an ancestor<br>
Quote Load>INFO:06:00:00-AWT-EventQueue-0(Main,sendAuto) now 06:00:00.389728 next 2022-07-11T08:00<br>
Quote Load>INFO:08:00:00-AWT-EventQueue-0(Main,sendAuto) now 08:00:00.292669 next 2022-07-11T09:00<br>
calculated portfolio cost basis in 0.014 seconds<br>
calculated portfolio cost basis in 0.208 seconds<br>
calculated portfolio cost basis in 0.167 seconds<br>
calculated portfolio cost basis in 0.127 seconds<br>
calculated portfolio cost basis in 0.149 seconds<br>
local file is newer than sync file. local=Mon Jul 11 08:54:42 EDT 2022 synced=Mon Jul 11 05:30:51 EDT 2022<br>
calculated portfolio cost basis in 0.136 seconds<br>
calculated portfolio cost basis in 0.132 seconds<br>
calculated portfolio cost basis in 0.148 seconds<br>
Quote Load>INFO:09:00:00-AWT-EventQueue-0(Main,sendAuto) now 09:00:00.406351 next 2022-07-11T11:00<br>
calculated portfolio cost basis in 0.161 seconds<br>
calculated portfolio cost basis in 0.142 seconds<br>
calculated portfolio cost basis in 0.131 seconds<br>
calculated portfolio cost basis in 0.159 seconds<br>
calculated portfolio cost basis in 0.135 seconds<br>
calculated portfolio cost basis in 0.139 seconds<br>
calculated portfolio cost basis in 0.153 seconds<br>
calculated portfolio cost basis in 0.215 seconds<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@702b8b12<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
local file is newer than sync file. local=Mon Jul 11 09:42:30 EDT 2022 synced=Mon Jul 11 08:54:42 EDT 2022</p>
<p>I hope this helps</p></div>michael.blaisstag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T14:31:57Z2022-07-11T14:31:57ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>It looks like the file opened normally and I do not see any glaring issues. Maybe someone else has a better analysis. It seems that you opened the file at 5:30AM and then it updated quotes at 6AM, 8AM and 9AM.</p>
<p>Did you have the spinning beach ball of death this morning at any of those times?</p>
<p>If you have a time when you had to force quit it, get the error log.txt file before reopening MD.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T14:47:37Z2022-12-21T18:45:13ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>Here is one this AM after I had the spinning beach ball of death and force quit the program. I did not reopen the program prior to getting this file. Hope this gives some answer.</p>
<p>Starting Moneydance 2022.4 (4087) at Mon Jul 11 09:49:56 EDT 2022<br>
Settings Folder: /Users/msb/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance<br>
OS: Mac OS X 12.4 x86_64<br>
Architecture: intel64<br>
Java: 18.0.1 (Eclipse Adoptium)<br>
Is in sandbox: true; restricted file access: false<br>
Library path: /Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/lib:/Applications/Moneydance.app/Contents/MacOS:/Applications/Moneydance.app/Contents/PlugIns/vm.jdk/Contents/Home/Frameworks<br>
initialized extension moneyforesight in 0.483 seconds<br>
findandreplace (0): 07-11 09:49:57.452|Initialized build 1210 ok<br>
initialized extension findandreplace in 0.029 seconds<br>
initialized extension invextension in 0.0 seconds<br>
Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...<br>
Initializing fonts:<br>
default: [[SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] printing: [[Helvetica, SF Pro Display, SF Display, Helvetica Neue, Helvetica, Lucida Grande, Dialog]] monospaced: [[Gill Sans, Menlo, Monaco, Monospaced]] coding: [[Hack, Monospaced]] fonts resolved:<br>
default: SF Pro Display:13.0:style0 mono: Gill Sans:13.0:style0 coding: Hack:13.0:style0 print: Helvetica:12.0:style0 header: SF Pro Display:15.0:style0 register: SF Pro Display:12.0:style0 reportTitle: SF Pro Display:32.0:style0 calendarTitle: SF Pro Display:12.0:style0 reportHeader: SF Pro Display:11.0:style0 detailTitle: SF Pro Display:15.0:style0 detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
Font initialisation attempted from non-UI thread. Hopping over to dispatch thread...<br>
ratios (0): 07-11 09:49:58.656|Initialized build Build 1034 ok<br>
initialized extension ratios in 1.173 seconds<br>
Quote Load>INFO:09:49:58-main(Quote Load,Init) Started Build 3046<br>
initialized extension securityquoteload in 0.048 seconds<br>
Quote Load>INFO:09:49:58-main(Quote Load,Init) Locale en_US<br>
initialized extension stockglance in 0.003 seconds<br>
opening last file: Moneydance 2 2<br>
loading dataset: /Users/msb/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Documents/Moneydance 2 2.moneydance<br>
loading with 128 bit encryption key<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (1.526 seconds), checking for incremental updates<br>
loading un-synced txn files...<br>
loading synced txn files...<br>
replacing root: null () with new root: Root Account (e59fb5ad-7c08-4376-b11d-63ead1a78dc7<br>
ICloudContainer.isContainerAvailable(): nativeGetICloudPath: /Users/msb/Library/Mobile Documents/iCloud~com~infinitekind~moneydancesync<br>
starting syncing via encryptedFS(GenericFSSyncFolder:dropbox_folder:base=/Users/msb/Dropbox/.moneydancesync:subpath=96ecd0ed-ee3f-4c32-845c-3d8028643649:)<br>
VAQUA: system appearance did change<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
VAQUA: applying updated theme: mac_dark_mode<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
extension moneyforesight took a while (0.209 seconds) to respond to event md:file:opened<br>
Java version: 1800001<br>
Quote Load>INFO:09:50:04-main(Quote Load,HandleEventFileOpened) Debug level set to INFO<br>
Quote Load>INFO:09:50:04-AWT-EventQueue-0(Main,sendAuto) now 09:50:04.396904 next 2022-07-11T11:00<br>
Update info received with successful signature verification<br>
Version info retrieved; we are up to date!<br>
local file is newer than sync file. local=Mon Jul 11 09:50:34 EDT 2022 synced=Mon Jul 11 09:50:04 EDT 2022<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
calculated portfolio cost basis in 0.039 seconds<br>
calculated portfolio cost basis in 0.143 seconds<br>
calculated portfolio cost basis in 0.145 seconds<br>
calculated portfolio cost basis in 0.132 seconds<br>
calculated portfolio cost basis in 0.181 seconds<br>
local file is newer than sync file. local=Mon Jul 11 09:51:05 EDT 2022 synced=Mon Jul 11 09:50:34 EDT 2022<br>
detected system appearance: org.violetlib.vappearances.VAppearanceImpl@48974e45<br>
Setting look and feel class to org.violetlib.aqua.AquaLookAndFeel<br>
local file is newer than sync file. local=Mon Jul 11 10:35:57 EDT 2022 synced=Mon Jul 11 09:51:05 EDT 2022<br>
calculated portfolio cost basis in 0.153 seconds<br>
calculated portfolio cost basis in 0.161 seconds<br>
calculated portfolio cost basis in 0.137 seconds<br>
local file is newer than sync file. local=Mon Jul 11 10:36:40 EDT 2022 synced=Mon Jul 11 10:36:10 EDT 2022<br>
calculated portfolio cost basis in 0.161 seconds<br>
calculated portfolio cost basis in 0.152 seconds<br>
calculated portfolio cost basis in 0.137 seconds<br>
calculated portfolio cost basis in 0.143 seconds<br>
calculated portfolio cost basis in 0.194 seconds<br>
calculated portfolio cost basis in 0.148 seconds<br>
calculated portfolio cost basis in 0.154 seconds<br>
calculated portfolio cost basis in 0.139 seconds<br>
calculated portfolio cost basis in 0.134 seconds<br>
calculated portfolio cost basis in 0.18 seconds<br>
mousePressed, but the parent is an ancestor<br>
mousePressed, but the parent is an ancestor<br>
calculated portfolio cost basis in 0.148 seconds<br>
mousePressed, but the parent is an ancestor</p></div>michael.blaisstag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T14:56:27Z2022-07-11T14:56:27ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>You have no errors.</p>
<p>Are you using Dropbox folders? Or shared folders for sync? The location looks odd?</p>
<p>Anyway, did you try what I suggested and disable network/wifi to see if it still hangs?</p>
<p>Try setting sync to do not sync to see if that stops the issue.</p>
<p>Lastly, rename / remove a the extensions and try again. If you can find the fmodules folder, just rename all the mxt files</p>
<p>It’s a process of elimination.</p>
<p>Can you also install/run toolbox extension and click analyse dataset and objects and send the results.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T15:01:10Z2022-07-11T15:01:10ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>In fact can you use my latest toolbox (preview). Once you’ve launched it, then post a new console (it puts extra stuff in console) when launched.</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T15:01:58Z2022-07-11T15:01:58ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>Michael, Thanks for this. Again I really don't see anything. I wonder what the "mouse pressed but parent is an ancestor" message means. But that would take someone with actual internal knowledge of the code. I would think it was harmless.</p>
<p>I assume this is a primary file and you are syncing it to a secondary device elsewhere. The sync method is over iCloud AFAICT. That can slow things down but not usually enough for a spinning beachball.</p>
<p>I just checked and "Money Foresight" doesn't seem to be a valid extension to the current release. The built in "Foresight" can be put on the summary page and the extension removed. I would recommend this as a possible fix. I do see the comment "extension moneyforesight took a while (0.209 seconds) to respond to event md:file:opened" which may be the issue.</p></div>sthtag:infinitekind.tenderapp.com,2009-01-14:Comment/549513022022-07-11T15:06:58Z2022-07-11T15:06:58ZMoneydance 2022.4 (4087) Keeps Crashing on M1 MacBook Pro<div><p>“mouse pressed but parent is an ancestor” is a harmless (annoying) debug message on swing components. Ignore that.</p></div>Stuart Beesley (Mr Toolbox)