tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/836-installation-problemInfinite Kind: Discussion 2011-07-24T19:27:31Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-23T20:00:49Z2010-02-23T20:00:49ZInstallation problem<div><p>Hi,<br>
Did you happen to have a prior installation of Moneydance, like
Moneydance 2008? This could explain the problem and I can tell you
more about next steps, if thats not the case then there are other
possible solutions we could try.<br>
Jon Hoover, Moneydance Support</p></div>Jon Hoovertag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-23T20:57:50Z2010-02-23T20:57:50ZInstallation problem<div><p>Thanks, Jon, but I figured it out myself and everything works
well.</p></div>patidiarttag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-24T03:21:32Z2010-02-24T03:21:32ZInstallation problem<div><p>Ok, the program was working fine for a little while. Now it
doesn't work<br>
again. The program is still in my application folder and the icon
is in my<br>
dock. When I double click on the icon or even try to open it from
the<br>
application file nothing happens. I'm getting very frustrated with
this<br>
program and am starting to lose confidence in it. Any
suggestions?</p></div>patidiarttag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-25T15:11:10Z2010-02-25T15:11:10ZInstallation problem<div><p>Hi,<br>
Did you happen to have a prior installation of Moneydance, like
Moneydance 2008? This could explain the problem and I can tell you
more about next steps, if thats not the case then there are other
possible solutions we could try.<br>
Jon Hoover, Moneydance Support</p></div>Jon Hoovertag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-25T17:07:00Z2010-02-25T17:07:00ZInstallation problem<div><p>No, I just bought two licenses for Moneydance about one week
ago. While two<br>
days ago nothing happened when I clicked on the icon (the program
wouldn't<br>
open) yesterday it mysteriously worked fine. I don't know what the
problem<br>
was. There were no additions to software or hardware.</p></div>patidiarttag:infinitekind.tenderapp.com,2009-01-14:Comment/10730312010-02-25T22:24:03Z2010-02-25T22:24:03ZInstallation problem<div><p>Hi,<br>
So let's try this out: Go to your doc and drag the moneydance icon
off of the dock onto the desktop, it should disappear. Now from
your Applications folder drag the Moneydance application onto your
Dock. Open it up, does it open? Quit the program and try and open
it again from the dock, does it still work? If not please let me
know and we can try some other things.<br>
Hope this works,<br>
Jon Hoover, Moneydance support</p></div>Jon Hoover