Trying to locate backup files
I upgraded this morning and yes, I forgot to export my data file before upgrading. I had it set to retain the last five backups. I can only see one backup file from today and it is not accurate. I am using iCloud for syncing between my MacBook and iPhone. I used the feature within Moneydance to see the backup files but I am only seeing one and not five. I am hoping that I didn't lose two months worth of data. Help?
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1 Posted by derekkent23 on 02 Feb, 2023 10:32 AM
I am not support staff, just a user.
Hi Terry
Install Toolbox extension from EXTENSIONS – MANAGE EXTENSIONS run Toolbox and use the feature FIND MY DATASET(S) AND BACKUPS.
Hope this helps.
2 Posted by Terry Lange Jr. on 02 Feb, 2023 04:26 PM
Thanks for the tip. I followed the instructions from below and all I am seeing is the file that I attempted to restore from yesterday which is about three months old. I do not see any older backups. Thankfully the data on my iphone is correct. Is there anyway to sync from the mobile app to my MacBook without having to re-enter data from December and January?
3 Posted by derekkent23 on 02 Feb, 2023 06:06 PM
I am not support staff, just a user.
Hi Terry
Try FILE – NEW – OPEN SYNCED FILE and set up syncing using the same sync password as you original used.
Hope this helps.
4 Posted by Terry Lange Jr. on 02 Feb, 2023 07:23 PM
That was it. Thank you for the assistance. I was dreading having to redo transactions for a few months.
I learned my lesson regarding backing up before upgrading
5 Posted by derekkent23 on 02 Feb, 2023 08:25 PM
I am not support staff, just a user.
Hi Terry
Glad that worked for you.
I have been using Moneydance since 2016 and never had a problem after a upgrade, so you were unlucky.
I would check the backup location under FILES – PREFERENCES – BACKUPS and preferable set the backup location to a cloud server such as Dropbox in case you have computer hard drive problems. Just check the backups are being created.
The other thing is when you sync you have a Primary and a Secondary data set. The way your data set was recovered it would be a secondary data set. You can use the Toolbox extension installed from EXTENSIONS – MANAGE EXTENSIONS to convert from a secondary data set to a primary data set. On running Toolbox it should inform you that you are running a secondary data set which you can convert.
Hope this helps.
6 Posted by Terry Lange Jr. on 02 Feb, 2023 11:24 PM
What would the steps be taken to convert from a secondary set to a primary data set?
I did run the toolbox and it confirmed that I am running a secondary set
Thank you
7 Posted by Stuart Beesley ... on 03 Feb, 2023 09:52 AM
That popup alert actually tells you..? no?
Anyway, toolbox, top bar, click enable update (or update mode).. Agree...
Then click the new button that appears to promote to primary..
OK?