tag:infinitekind.tenderapp.com,2009-01-14:/discussions/problems/915-graph-of-price-and-volume-always-shows-another-security-in-the-exxon-mobil-security-detailInfinite Kind: Discussion 2015-11-11T19:32:28Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-03-12T14:05:12Z2010-03-12T14:05:12ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>I have the same issue with several securities. I have numerous
securities (> 100), but this only happens in a 3 to 5
accounts.</p></div>Chucktag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-04-15T19:49:49Z2010-04-15T19:49:49ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi Patrick and Chuck,<br>
Sorry to be so late in getting back to the both of you, my
apologies. This is a bug I have encountered before in moneydance
but we have not yet been able to figure out what is causing it. If
both or either of you would be willing to send me a stripped down
version of your moneydance file featuring just enough to
demonstrate the problem it would be very helpful for us in trying
to figure out this problem. My email is <a href=
"mailto:Jon@moneydance.com">Jon@moneydance.com</a> .<br>
Thanks,<br>
Jon Hoover, Moneydance Support</p></div>Jon Hoovertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-04-15T23:15:59Z2010-04-15T23:15:59ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Sorry I deleted all history and reloaded the data. It works
fine.</p></div>Chucktag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-16T02:40:07Z2010-07-16T02:40:09ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi Jon,<br>
I'm wondering if you have resolved this issue. In one of my
investment accounts, two of the eight securities will not display
the graph properly in the "Securities Detail" tab. That is, when I
switch from one security to another, the graph will continue to
display the previously viewed security while the panel depicting
the number of shares/price/current value, etc and the panel
depicting the register properly switch. If it matters, all of the
security prices have been entered manually since I started using
the program.<br>
Any suggestions to fix would be appreciated.<br>
Robert<br></p></div>Roberttag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-16T18:06:16Z2010-07-16T18:06:16ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Robert,</p>
<p>If you are not using the most recent version (2010r3 build 751),
please update to that version. You can download the update <a href=
"http://moneydance.com/other">here</a>. Please let me know if your
issue persists and we will look into other solutions, and include
your OS, the version of Moneydance you are running, and the version
of java you are running.</p>
<p>Please let me know how I can be of further assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-16T22:46:51Z2010-07-16T22:46:51ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi Angie,<br>
I am running the most recent version of Moneydance - 2010r3(751)
under Mac OS X 10.6.4 (Snow Leopard) using Java 1.6.0_20.<br>
Robert</p></div>Robert Frerichstag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-16T23:41:51Z2010-07-16T23:41:51ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Robert,</p>
<p>Thanks for the OS and version details. I have a few more
clarifying questions. Did you mean that the securities details have
been manually entered for all 8 securities, or only for the 2 which
are being problematic? Are you ever able to see the graph for these
2 securities? If so, how do you make that happen? Is there anything
unique about those 2 securities (are held in a foreign currency,
etc)?</p>
<p>Thanks for helping us to figure out this sticky problem,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-17T03:22:46Z2010-07-17T03:24:27ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi All,<br>
I had the same problem with a few securities.<br>
I hit 'Clear' on the 'Currency/Security History' window for the
security in question, re-downloaded the data and it solved the
'sticky' issue.<br>
So far (I'd say, a few months now) the sticky issue has not
returned.<br>
HTH -Kevin N.<br>
Moneydance 2010r3 (751)<br>
OS: Windows XP 5.1 x86<br>
Java: 1.6.0_20 (Sun Microsystems Inc.)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-18T13:36:22Z2010-07-18T13:36:22ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi:</p>
<p>I'm the one who started this thread. I'm running the latest
version of MD, OS 10.6.4, and ExxonMobil still does not display the
correct graph. Whatever graph was showing before I switch to
ExxonMobil remains, even though the rest of the data switches
correctly. Interestingly this does not happen with ExxonMobil ESOP
(which I list as a separate stock). ExxonMobil seems to be the only
stock that I have noticed behaving this way. I've got too much
history in ExxonMobil to risk clearing it and trying to
reconstitute it, so I am living with this (it is not the most
serious problem with MD, which remains the workflow for manually
inputting new prices for bonds and stocks on foreign exchanges, but
nobody at MD seems interested in fixing this either).</p></div>patricktag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-18T16:44:49Z2010-07-18T16:44:52ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>In response to Angie's questions, I have manually entered the
information for all eight of the securities. All of the securities
were created in MD at the same time and there is nothing unique
about these two that I can identify. To the best of my knowledge,
there has never been a time when these two graphs have displayed
properly. It seems that the problem is precisely the same as that
described by Patrick. I might add that when I go to the Portfolio
Summary screen and attempt to click on either of the two
problematic securities, the graph isn't the graph of the last
security that was displayed; rather, it is the graph associated
with the first security in the list of eight securities. Not sure
if this helps you zero in on the problem at all.</p>
<p>This is fairly minor annoyance so I will wait for a while in
hopes that someone at MD will find a fix. Otherwise, I will likely
try clearing the history, as suggested by Kevin, and move
on.<br></p></div>Roberttag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-19T19:09:24Z2010-07-19T19:09:24ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Please select Help->"Console Window" and then go through the
process of trying to display the ExxonMobil security and switching
to another security. Please paste any error messages displayed in
the console window to this discussion.</p>
<p>Ben Spencer<br>
Moneydance Support</p></div>Ben Spencertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-19T20:01:20Z2010-07-19T20:01:21ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>No errors appeared in the console window when I switched to and
from the two securities that won't graph properly.<br></p></div>Roberttag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-19T20:06:21Z2010-07-19T20:06:21ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>The same with me too. No messages showed up in the Console
window.</p></div>patricktag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-20T20:49:21Z2010-07-20T20:49:21ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Hi Everyone,<br>
This is a tough one and I apologize that we don't know a good fix
yet. I've created a bug ticket for this one and am passing it on to
the developers, hopefully they can tease out what is up with this.
We'll post on this thread once it gets fixed.<br>
Thanks,<br>
Jon Hoover, Moneydance Support</p></div>Jon Hoovertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-20T23:30:43Z2010-07-20T23:30:43ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Thanks for the effort. I went with Plan B and decided to clear
the history. The graph title immediately changed to match the true
name of the security when I pressed "Clear" on the
Currency/Security History window. Of course, there were no data to
go along with it. I then imported the historical data from Yahoo
Finance and it appears to be working fine.<br></p></div>Roberttag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-07-21T03:56:43Z2010-07-21T03:56:43ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>Robert,</p>
<p>I'm glad to hear it's working well for you now. We're all
looking forward to having a final fix for this bug, and we'll post
on this thread when there are further developments. Please let me
know if I can be of further assistance,</p>
<p>Angie Rauscher<br>
Moneydance Support</p></div>Angie Rauschertag:infinitekind.tenderapp.com,2009-01-14:Comment/11925112010-11-04T20:27:40Z2010-11-04T20:27:41ZGraph of price and volume always shows another security in the Exxon Mobil security detail<div><p>I had the same problem with one share. deleting the history and resynchronizing again also cured it.<br />
I think the problem may have been that the early price history entries were in pence while the later entries were in pounds sterling.<br />
Before I started using Moneydance I used MS Money and before that a program from, I think, Intuit.</p></div>Paul Kerr