Ratios showing N/A on the Summary Page

jeffcarp's Avatar

jeffcarp

15 Aug, 2023 03:29 PM

Is anyone else getting N/A where the numbers used to be in Ratios on the Summary Page. No real material changes to my data. I went back into the settings for Ratios and nothing pops out at me. v2023.2 (5007)

  1. Support Staff 1 Posted by Maddy on 15 Aug, 2023 03:58 PM

    Maddy's Avatar

    Hi Jeff,
    We are sorry to hear about the problem you have encountered.

    Which settings are you using?

    Please, can you send us a screenshot.

    If required, you can read instructions for taking a screenshot here:
    https://www.take-a-screenshot.org/

    To add it as an attachment to this discussion, please click on "Browse".

    Thank you

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by reider on 16 Aug, 2023 03:38 AM

    reider's Avatar

    I'm seeing the same thing. Initially the "Ratios for:" was "This year", which isn't an option. I chose "Year to date", but none of the options seem to make a change. What I have noticed is that the reports are all empty, for example from the "Savings to Income" report. v 2023.1 (5006) with Ratios Build 1034. FYI, I noticed the break when I updated to 1034.

  3. Support Staff 3 Posted by Maddy on 16 Aug, 2023 10:32 AM

    Maddy's Avatar

    What happens if you set it to the Last 365 days and restart Moneydance?

    Does the same problem occur setting it to different time periods?

    Have you tried changing the settings and restarting Moneydance?

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by jeffcarp on 16 Aug, 2023 03:15 PM

    jeffcarp's Avatar

    No changes in any settings result in any difference on my end. Screenshots attached. Can also confirm the previous comment that this break with the last Ratios update.

  5. Support Staff 5 Posted by Maddy on 16 Aug, 2023 03:29 PM

    Maddy's Avatar

    Thanks for letting us know about this issue!

    I've filed a ticket in our ticketing system regarding this issue, so the developers will be looking into it.

    Please let us know if we can be of further assistance!

    --
    Maddy, Infinite Kind Support

  6. 6 Posted by foggles on 27 Aug, 2023 06:59 PM

    foggles's Avatar

    Hi Jeff,

    If you have backups you can revert the following file to the previous version and it may fix the issue:
    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/fmodules/ratios.mxt
    I would close Moneydance before reverting and then reopen it.

    Also the related site is down so I am wondering if the developer is no longer supporting the extension:
    http://www.mennesoft.com/ratios/index.html#usage

    Rob

  7. 7 Posted by reider on 28 Aug, 2023 12:23 AM

    reider's Avatar

    Reverting to the previous version (v1035) from the new but "broken" version (v1036) as explained above does seem to solve the problem for me. At least, the ratios appear to be reasonable.

  8. 8 Posted by Stuart Beesley ... on 28 Aug, 2023 07:17 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    The IK developer (Sean) changed the code to adjust the AcctFilter for upcoming changing in Moneydance. Something must have broke. I have reported it to him....

  9. 9 Posted by Stuart Beesley ... on 30 Aug, 2023 03:02 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Ok. I’ve proven the issue and written a fix. I’ve pushed 1037 for signing.

  10. 10 Posted by Stuart Beesley ... on 03 Sep, 2023 05:33 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Link to old (working) Ratios here:
    https://infinitekind.com/app/md/extensions/archive/

  11. 11 Posted by Stuart Beesley ... on 18 Sep, 2023 07:53 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You can get the latest signed ratios extension from here:

    https://github.com/yogi1967/MoneydancePythonScripts/blob/master/sig...

    rename to ratios.mxt first, before installing...

    Let me know it works OK?

  12. 12 Posted by Stuart Beesley ... on 20 Sep, 2023 09:37 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Can you comment on whether you also see the same calculation issues as here?

    https://infinitekind.tenderapp.com/discussions/problems/92963-ratio...

    Thx.

  13. 13 Posted by Stuart Beesley ... on 27 Sep, 2023 06:00 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    I've uploaded a preview build for ratios (1038) here:

    https://drive.google.com/drive/folders/1N9_7ADsu_Fk7V7g9U-OLwSCeLEo...

    Would be grateful if anyone using the extension can test it and confirm their ratios are still OK? Thanks

  14. System closed this discussion on 27 Dec, 2023 06:10 AM.

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