Update causing Java problem

David Ryan's Avatar

David Ryan

28 Nov, 2023 02:49 PM

After upgrading to the most recent update, Moneydance no longer loads. I get this error and nothing more. Please help!

Error loading extension: java.lang.IncompatibleClassChangeError: class
 com.infinitekind.moneydance.model.AcctFilter, because it is not an interface
 (com.infinitekind.moneydance.model.AcctFilter is in unnamed module of loader 'a

  1. 1 Posted by dwg on 28 Nov, 2023 03:06 PM

    dwg's Avatar

    I'm a fellow user.

    Try installing the latest preview:


    This should hopefully allow Moneydance to continue loading after receiving this error.

    After Moneydance is running got into the Extension --> Manage Extensions option on the Moneydance menu and upgrade your extensions.

    The core problem is an out of date extension that is not compatible with the current version of Moneydance.

  2. Support Staff 2 Posted by Maddy on 29 Nov, 2023 01:58 PM

    Maddy's Avatar

    Hi David,
    We are sorry to hear about the problem you have encountered.

    The error message that you are seeing after upgrading Moneydance is returned by an old version of an extension (Debt Insight) that you had installed.

    If you click the OK button in the error screen, you can bypass the error and Moneydance should run normally.

    Finally, if you wish to re-install or update your extensions, you should navigate to Extensions -> Manage Extensions in the main Moneydance menu and reinstall the extensions you require from the list of available extensions.

    Please keep us posted on your progress, Thank you!

    Maddy, Infinite Kind Support

  3. 3 Posted by David Ryan on 01 Dec, 2023 01:39 AM

    David Ryan's Avatar

    That solved the problem. THANK YOU for your prompt response, and follow-up!

  4. Support Staff 4 Posted by Maddy on 01 Dec, 2023 10:55 AM

    Maddy's Avatar

    You are welcome!
    I'm very pleased to hear that.
    I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.

    Maddy, Infinite Kind Support

  5. Maddy closed this discussion on 01 Dec, 2023 10:55 AM.

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