Licence key recovery

Ron Hodges's Avatar

Ron Hodges

20 Apr, 2024 01:45 PM

Hi

I have a licence for Moneydance 2023. The upgrade to 2024 worked fine and I kept the licence key with no problem. Unfortunately the upgrade to 2024.1 has somehow lost my licence key and I can't find the original email. Please could you resend me the licence key.

Many thanks

Ron

  1. 1 Posted by he on 20 Apr, 2024 01:47 PM

    he's Avatar

    I'm having the same problem. And now Infinite Kind doesn't recognize my email. Is there a quick solution?

  2. 2 Posted by dwg on 20 Apr, 2024 01:55 PM

    dwg's Avatar

    Your older license key should still be in the file config.dict that is contained in the Moneydance folder under your login.

    This is just a Text file so is easily read, license keys start with an entry like "gen.lic_key20xx"

  3. 3 Posted by dtd on 20 Apr, 2024 10:53 PM

    dtd's Avatar

    @he did you have a 2023 license key or a 2022 license key that allows upgrades in 2023?

  4. 4 Posted by sth on 21 Apr, 2024 12:19 AM

    sth's Avatar

    The license history only works for licenses issued by IK itself. When they transferred the sale of licenses to Paddle they no longer can send you a license history.

    The latest build corrected some code for determining the license validity:

    Moneydance 2024.1 build 5118 (Fri, 19 Apr 2024 13:45:00 +0000)
    Please note that if you have not purchased a Moneydance 2023 or 2024 license,
    this update may require a paid upgrade. The previous update may have
    incorrectly run as a free upgrade in some situations.
    

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