tag:infinitekind.tenderapp.com,2009-01-14:/discussions/suggestions-for-our-knowledge-base/404-moneydance-exporting-backupInfinite Kind: Discussion 2021-03-12T13:00:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/488308722020-12-11T12:52:17Z2020-12-11T12:52:17ZMoneyDance Exporting Backup<div><p>Hi William,</p>
<p>Please accept my sincere apologies for the delay getting back to you. I’m afraid that your request for assistance was missed by the support team, and it’s only now we’ve been able to work through the backlog of older discussions. I must apologise again for the poor level of service and lack of support you have received. I’d like to provide assistance if you’re still in a position to work through these issues. Please be assured we are putting systems in place to ensure a higher level of service and speedier responses.</p>
<p>Thanks for the suggestion for improving Moneydance! I've filed a ticket in our ticketing system with your suggestion, so the developers will be looking into it.</p>
<p>Please let us know if we can be of further assistance! Thank you.</p>
<p>--<br>
Melissa, Infinite Kind Support</p></div>Melissa