tag:infinitekind.tenderapp.com,2009-01-14:/discussions/suggestions/12684-updated-direct-connect-page-needs-updatingInfinite Kind: Discussion 2020-05-10T22:28:51Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-07T15:03:02Z2019-06-07T15:03:02ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>PS Wording Update suggested to the "Online Banking Signup" Screen (above)</p>
<p><em>Please choose the account that you wish to use.<br>
NOTE: If you have MORE than one account, you may have to click the dropdown selector to choose the correct account (below).</em></p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-11T16:42:40Z2019-06-11T16:42:40ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>A recent example of the problem as it persists:</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/online-banking/13475-skips-a-step-downloads-wrong-account">https://infinitekind.tenderapp.com/discussions/online-banking/13475...</a></p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-12T07:24:41Z2019-06-12T07:24:42ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>Yes, TonyRI, this would be very helpful. An alternative to this would be that when user clicks on next, the pull-down menu would be on the next screen, instead of skipping by this important item. IMHO the problem is really that the programmers have one screen doing double duty. Thanks for helping.</p></div>Deetag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-12T10:54:11Z2019-06-12T10:54:11ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>Thanks for your input and support Dee. Much appreciated! :)</p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-12T12:23:37Z2019-06-12T12:23:37ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>Hi Tony ,</p>
<p>Thanks for your valuable feedback and suggested improvement to our knowledge base. We'll update this article , so it reflects the changes you’ve mentioned, as soon as possible.<br>
Once again, thank you!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/473267882019-06-12T21:40:47Z2020-05-10T22:28:51ZMapping multiple accounts using Direct Connect (Proposed Update to Direct Connect Article)<div><p>Thank you very much Maddy, I appreciate your response and look forward to the update.</p>
<p>I'd also like to congratulate you on your new position with IK and offer you my best wishes! You'll probably see me hanging around the forum from time to time. I try to help out when I can.</p>
<p>Take care,</p>
<p>Tony :)</p>
<p>PS No reply is necessary. You guys have enough to do! Thanks again and Good Luck!</p></div>TonyRI