tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/1060-newbie-questionsInfinite Kind: Discussion 2016-03-27T17:50:26Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/387723332015-12-25T14:00:22Z2015-12-25T14:00:22ZNewbie questions<div><p>That's strange. Which version of Quicken were you coming from?
Can you confirm that you were following the import instructions
available at <a href="http://help.infinitekind.com/kb/importing-data-from-banks-and-other-programs/how-can-i-transfer-my-data-from-quicken-into-moneydance">
http://help.infinitekind.com/kb/importing-data-from-banks-and-other...</a>
?</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/387723332015-12-25T20:07:43Z2015-12-25T20:07:43ZNewbie questions<div><p>Hi, Ethan.<br>
Yes, I did follow those instructions.</p>
<p>After several efforts installing, and removing accounts, what I
am left<br>
with is:<br>
1. One Brown Checking Base (with purple stacks of dollars graphic);
and<br>
2. Two items called Checking, Checking SLO (these are names I
provided--<br>
with the bank building graphic).</p>
<p>What is the base?<br>
To get to this point, I had to remove several other items called
base and<br>
other building items without names. I just deleted them.</p>
<p>I did also read your manual and can find no description of the
base account.<br>
Thanks,<br>
Pamela</p></div>pdkbrowntag:infinitekind.tenderapp.com,2009-01-14:Comment/387723332015-12-27T17:50:07Z2015-12-27T17:50:07ZNewbie questions<div><p>Hello Pamela,</p>
<p>I think you may have encountered a bug that we fixed in a recent
update. To be sure, could you send in a screenshot of the window
that appears when you go to Tools -> Accounts? If you're not
sure how to take a screenshot, please see <a href="http://take-a-screenshot.org/">http://take-a-screenshot.org/</a></p>
<p>It may make sense at this point to download the latest preview
version at <a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a>
and create a new data file (File -> New) to try to import again.
This shouldn't happen with the latest preview version.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan