User Guide

Barry Hayden's Avatar

Barry Hayden

31 Dec, 2015 09:35 PM

I am considering switching to Moneydance (Mac) from Quicken for Windows. I have just downloaded a trial version. Does this download include all the updates, and how do I download a "User Guide"?
Thank you

  1. Support Staff 1 Posted by Ethan on 31 Dec, 2015 10:02 PM

    Ethan's Avatar

    The demo version is fully functional and allows you to manually enter 100 transactions. Imported transactions are not limited, so you'll be able to fully test things like importing from other programs and connections with your bank. If you decide to purchase the program at a later date you can keep all your data, the license key (purchased from http://infinitekind.com/purchase) simply unlocks the ability to manually enter more transactions.

    Our full user guide can be downloaded from http://help.infinitekind.com/kb/user-guides

    Ethan
    Moneydance Support

  2. Ethan closed this discussion on 31 Dec, 2015 10:02 PM.

  3. Hayden, C. Barry re-opened this discussion on 01 Jan, 2016 07:31 PM

  4. 2 Posted by Hayden, C. Barr... on 01 Jan, 2016 07:31 PM

    Hayden, C. Barry's Avatar

    I’ve given up; Your support is too slow, and your User Guide is not detailed enough. The guide tells you what the program does, but not how to do it. I tried entering investment transactions and was not able to make the program work. I’m sure the problem was that I was doing something incorrectly, but without support I couldn’t figure it out. I think that is why Quicken is including phone support in their 2016 editions

    Happy New Year!

  5. 3 Posted by Noname on 01 Jan, 2016 07:51 PM

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    If you ask a specific question maybe someone in the forum can assist you. What specifically is the problem you're having entering an investment transaction?

  6. 4 Posted by Hayden, C. Barr... on 01 Jan, 2016 08:32 PM

    Hayden, C. Barry's Avatar

    I’ll try once more, being as specific as I can:

    I downloaded the trial version.

    I started by setting up my accounts….20 to 30 including about 6 investment accounts….each investment account will contain from 1 to 10 securities…..I entered the 12/31/15 balances from my existing financial management software into the new moneydance accounts, as a total in the “initial balance” line, and dated that 1/1/2016.

    I then set up my “categories.” So far, so good. My existing software and the moneydance program showed the same “net worth”.

    My next task was to enter the individual securities to the investment accounts. The investment accounts already showed the total balance (in dollars) that I had manually entered into the program. My thought was that I would either “transfer” securities into the account at no cost, or “buy” the securities into the account at todays market price.

    I tried for 1-1/2 hours to do that. I tried doing that with all the available screens. My first intuitive effort failed, so I decided to check the User Guide. I did not find the information I needed in the User Guide. So I tried numerous other intuitive approaches. Sometimes I would get close, but ultimately no success.

    So what I am looking for is a menu-driven detailed approach on how to enter securities. Did I make a mistake by entering the total dollars into the account before I entered the securities? I thought that as I entered securities, the program would deduct that value from the initial value and the final balance for the account would be the remaining cash balance in the account.

    This is fairly complicated, but I hope with this one way conversation that you can understand my situation. Again, thank you for your prompt response.

    Barry Hayden

  7. 5 Posted by dwg on 01 Jan, 2016 08:56 PM

    dwg's Avatar

    It sounds like you may have left out some steps.

    You have to also create the security in Moneydance and add it to the investment account, User Guide pg 52.

    A security may be in one or more investment accounts, hence its creation is done separately and static and global information about the security held in just one place.

    Once you have added the security to the investment account you can then enter buy transactions.

    I would suggest entering the security buy transactions using the original price paid, this way any capital gains should get reported correctly.

  8. System closed this discussion on 01 Apr, 2016 09:00 PM.

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