is there such thing as phone support by Moneydance?

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bob

02 Jan, 2016 08:07 PM

I am considering switching from quicken for windows to moneydance. Does moneydance provide phone support?

  1. 1 Posted by bob on 02 Jan, 2016 08:08 PM

    bob's Avatar

    I am considering switching from quicken for windows to moneydance. I am certain I will need phone support for the initial account and data download. Does moneydance provide phone support and during what hours, days?

  2. 2 Posted by dwg on 02 Jan, 2016 08:25 PM

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    Moneydance does not have phone support.

    Support is provide via these forums and email.

  3. Support Staff 3 Posted by Ethan on 02 Jan, 2016 09:09 PM

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    dwg is correct, we do not offer phone support, but we would be happy to offer assistance via this method if you have a specific question.

    In case you haven't found it yet, our full user guide can be downloaded from http://help.infinitekind.com/kb/user-guides

    Ethan
    Moneydance Support

  4. System closed this discussion on 02 Apr, 2016 09:10 PM.

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