tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/1399-need-to-start-againInfinite Kind: Discussion 2016-02-11T12:49:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T11:42:43Z2016-02-11T11:42:45ZNeed to start again <div><p>im just experimenting to switch from MS money but its doing
weird things and I want to start again. For the life of me (and Ive
trued all the help stuff already printed) I cant find the data
files, and evertime i reinstall it still sucks up the same rubbish
from before. I just want a completely clean new page to start
again. Any ideas?</p></div>Simontag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T11:53:02Z2016-02-11T11:53:02ZNeed to start again <div><p>Hi Simon,</p>
<p>If you're moving from MS Money, we'd recommend following the
steps in <a href="http://help.infinitekind.com/kb/importing-data-from-banks-and-other-programs/moving-from-ms-money-to-moneydance">
this article</a> which details exporting your data from MS Money
and importing to Moneydance.</p>
<p>Can you confirm if you have followed the steps in <a href="http://help.infinitekind.com/kb/moneydance-2015/how-to-delete-an-unwanted-data-set">
this article</a> to delete your unwanted data set? Please let me
know if you encounter any issues during this process.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jennytag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T11:57:41Z2016-02-11T11:57:43ZNeed to start again <div><p>"right Clicking" (or Alt click) on the tool bar doesn't open
anything for me (Im on OX 10.7.5 if that helps)</p></div>Simontag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T12:03:59Z2016-02-11T12:03:59ZNeed to start again <div><p>Hi Simon,</p>
<p>Can you try 'Cmd' and click, and ensure you're clicking on the
name of the data set in the title bar.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jennytag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T12:12:08Z2016-02-11T12:12:10ZNeed to start again <div><p>Yes I have but it doesn't reveal anything new.</p>
<p>Whats happening is that when I Import the data from my main bank
account (which goes back to 2000 - so a lot of data ) it doesn't
appear as a list of transactions within the account, but rather
opens dozens of new accounts - all historical old stuff like old
credit cards etc - all with massive balances.</p></div>Simontag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T12:21:38Z2016-02-11T12:21:38ZNeed to start again <div><p>Hi Simon,</p>
<p>We can remove the entire data set at once, which will be easier
than removing the transactions and accounts separately.</p>
<p>Can you go to Help --> Show Documents Folder, and see if you
can locate your data set there.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jennytag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T12:41:54Z2016-02-11T12:41:54ZNeed to start again <div><p>Yes thats worked. Ive deleted them and am starting again.</p>
<p>Thanks for your help</p></div>Simontag:infinitekind.tenderapp.com,2009-01-14:Comment/391455932016-02-11T12:49:20Z2016-02-11T12:49:20ZNeed to start again <div><p>Great, glad to hear this has been resolved!</p>
<p>Please let me know if I can be of further assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny