Import crash

Brian E Jefferies's Avatar

Brian E Jefferies

27 Jul, 2019 11:56 AM

When I import a QIF file MD crashes. I have read previous similar searches which suggest updating to the latest version which I have done but it makes no difference - after a QIF import the program stalls requiring a Task End. It does seem to have imported the file.

  1. 1 Posted by derekkent23 on 27 Jul, 2019 03:04 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    As you have posted in the “Switching to Moneydance” section I assume the QIF file is an export from another personal finance software such as Quicken?
    Can you confirm. With this information it will be easier to help.

  2. 2 Posted by Brian Jefferies on 27 Jul, 2019 05:30 PM

    Brian Jefferies's Avatar

    No it is a download from Santander
    Thanks for your help

  3. 3 Posted by derekkent23 on 27 Jul, 2019 05:44 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Make sure in Moneydance that your Santander is the selected account before you try to import the QIF file.
    Let me know if that works.

    Hope this helps.

  4. 4 Posted by Brian Jefferies on 08 Aug, 2019 02:42 PM

    Brian Jefferies's Avatar

    Sorry for the delay. It does work - thanks for your help - nice to know
    that there are people willing and able to help.
    Slowly adapting after using Money for ages. Still miss some of the reports
    available in Money such as Net Worth over time and cash flow over time.
    Plus Moneydance reports seem so much longer.
    Thanks again

  5. Support Staff 5 Posted by Maddy on 08 Aug, 2019 02:45 PM

    Maddy's Avatar

    Hi Brian,
    Thank you for contacting Moneydance support.

    I can see you’ve received a reply from one of our knowledgeable Moneydance customers and it appears you’ve been given all the information you need to get this resolved.

    However, don’t hesitate to get back in touch if you have further questions or need any assistance.

    Maddy, Infinite Kind Support

  6. Maddy closed this discussion on 08 Aug, 2019 02:45 PM.

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