downloading accounts

nicky's Avatar

nicky

01 Jun, 2020 05:14 PM

I have the website for my accounts pulled up, but it won't import the information.

  1. 1 Posted by derekkent23 on 01 Jun, 2020 06:03 PM

    derekkent23's Avatar

    I am support staff, just a user.
    Hi Nicky

    Are you following these articles for Direct Connect or Manual Download?
    See https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay

    After reading if you are still having problems can you provide more information on your problem and what you are doing and seeing.

    Hope this helps

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