tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/19579-icloud-sync-in-moneydance-2022Infinite Kind: Discussion 2022-02-15T12:40:18Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-10-15T06:40:52Z2021-10-15T06:40:52ZIcloud Sync in Moneydance 2022<div><p>No MD+ is NOT needed! There is a bug in iCloud Sync. Might be the same thing. Can you find and post your Console Log after the crash (errlog.txt)?</p>
<p>If you're using Mac OS X, it should be located at one of these locations within your Home folder:</p>
<p>~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt</p>
<p>or:</p>
<p>~/Library/Application Support/Moneydance/errlog.txt</p>
<p>If you have any trouble finding your Home Library folder, open Finder and select Go -> Go to Folder and copy and paste in the following:</p>
<p>~/Library</p>
<p>This should pull up your local Library folder.</p>
<p>If you're using Windows, it should be located under your login directory at:</p>
<p>C:\Users(yourusername).moneydance\errlog.txt</p>
<p>or</p>
<p>C:\Documents and Settings(yourusername).moneydance\errlog.txt</p>
<p>Depending on your version of Windows</p>
<p>If you're using Linux it should be located in your home folder at:<br>
~/.moneydance/errlog.txt</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-10-15T13:09:49Z2021-10-15T13:09:49ZIcloud Sync in Moneydance 2022<div><p>Hi Maurice,<br>
We are sorry to hear about the problem you have encountered.</p>
<p>Unfortunately, other customers have been reporting a similar issue in Moneydance. There's an existing ticket in our ticketing system so I've attached it to this discussion and the developers will be looking into it.<br>
So, it would be very helpful if you could provide us with your error logs generated after the "crash" as suggested by Stuart (a very Knowledgeable Moneydance user) in post 1 of <a href="https://infinitekind.tenderapp.com/discussions/switching-from-another-personal-finance-program/19579-icloud-sync-in-moneydance-2022">this thread</a>.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-10-20T22:40:50Z2021-10-20T22:40:53ZIcloud Sync in Moneydance 2022<div><p>These are the first three crash logs I found. I hope you fix it.</p>
<p>Maurice Ballas<br>
<a href="mailto:mballas@mballas.us">mballas@mballas.us</a></p></div>Maurice Ballastag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-10-21T05:27:43Z2021-10-21T05:27:43ZIcloud Sync in Moneydance 2022<div><p>There is a simple fix that I found. Do file/export backup.<br>
Then file/ restore from backup.<br>
Use this as your master and turn on iCloud iSync.</p>
<p>Or to fix your current live file, load toolbox extension. Advanced mode. Click the button that says fix Dropbox one way sync. (Backup first).</p>
<p>Let me know?</p>
<p>(Not support, just a fellow user)</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-11-16T11:23:00Z2021-11-16T11:23:00ZIcloud Sync in Moneydance 2022<div><p>Hi Maurice,<br>
We are sorry to hear about the problem you have encountered.</p>
<p>We are pleased to inform you that upgrading to the latest preview version will fix the problem for you. <strong>Moneydance 2022.3 (4061)</strong> is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>For a full list of improvements in the preview version, please refer to <a href="https://infinitekind.com/previewdl/current/changelog.txt">this page</a>.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/494366402021-11-16T12:40:04Z2021-11-16T12:40:04ZIcloud Sync in Moneydance 2022<div><p>Thank you!!! I’ll download it today. Has the iCloud backup issue been fixed?</p>
<p>Maurice Ballas<br>
<a href="mailto:mballas@mballas.us">mballas@mballas.us</a></p></div>Maurice Ballas