Upgrade Issues

Carmen Arvia's Avatar

Carmen Arvia

03 Mar, 2023 08:48 PM

I have used moneydance 2011 for over 10-yrs and chose not to upgrade because "if its not broke, don't fix it." I recently got a new computer and purchased 2022.

When I try to open and "convert" my 2011 file to 2022 the password is not accepted. I can open the file in 2011 with the same password. Is there something special I need to do to my 2011 file to be able to run the conversion to 2022?

  1. 1 Posted by Stuart Beesley ... on 03 Mar, 2023 08:58 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Disable the password first. File/passwords and under the password then try the upgrade again

    OR upgrade to 2021 version first and then to 2022 (so two steps).

  2. 2 Posted by Cj Arvia on 03 Mar, 2023 09:18 PM

    Cj Arvia's Avatar

    Thank you, I actually found the 2021 then 2022 workaround just after I sent
    the email!

  3. System closed this discussion on 02 Jun, 2023 09:20 PM.

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