Moneydance+ Online Sync with Bank Failing

James Anderson's Avatar

James Anderson

28 Oct, 2023 04:13 PM

Hi,

Trying to figure out if MoneyDance is right for me and am still in the trial phase. I tried setting up the sync with the bank but I keep getting an error. There seems to be some disconnect between the application on my PC and the online sync. I have been notified by my bank that I am now sharing data with Monedance, but based on the error code (see below), I am not certain that the desktop application is trying to pull the data from the correct location on your server. Or maybe I am just doing something wrong. Any help would be appreciated.

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: Moneydance+

The error code reported by the server was: 0

Received malformed response: Response{protocol=h2, code=401, message=, url=https://mdplus.infinitekind.com/plaid/accounts/get}
Response body: unable to parse response body
Error: java.lang.RuntimeException: Could not parse error response

  1. System closed this discussion on 27 Jan, 2024 04:20 PM.

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