I get "error accessing account or key" when choosing [Connect More Accounts] in Set Up Moneydance+

whomersmith's Avatar


31 Oct, 2023 11:04 PM

I've successfully added 6 accounts to my paid MoneyDance system. Today, I wanted to add a 7th. When I click [Connect More Accounts] I get a webpage that says Error accessing account or key.

  1. Support Staff 1 Posted by Maddy on 01 Nov, 2023 09:12 AM

    Maddy's Avatar

    We are sorry to hear about the problem you have encountered.

    This is to confirm that the problem has now been rectified and you should be able to add the 7th account without incurring in the same issue.

    Please keep us posted on your progress, Thank you!

    Maddy, Infinite Kind Support

  2. System closed this discussion on 31 Jan, 2024 09:20 AM.

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