tag:infinitekind.tenderapp.com,2009-01-14:/discussions/switching-from-another-personal-finance-program/418-import-from-qifInfinite Kind: Discussion 2016-03-19T05:07:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/376827592015-08-17T21:48:26Z2015-08-17T21:48:27Zimport from QIF<div><p>For those who come after, I had no intention of posting a forum
thread, I was just trying to communicate with tech support.</p>
<p>Now I just want to know how to get a refund.</p></div>Lance Robertstag:infinitekind.tenderapp.com,2009-01-14:Comment/376827592015-08-18T14:09:10Z2015-08-18T14:09:10Zimport from QIF<div><p>I'm sorry to hear about the trouble you are having. I would be
happy to authorize a refund and I am inclined to offer you
technical assistance first. This is not an attempt to get out of
giving you a refund, if that is what you want let me know and I
will authorize it today. However if you would like to try to sort
out this issue, I would be happy to help. First, just to make sure,
were you following the instructions regarding importing from
Quicken available at <a href="http://help.infinitekind.com/kb/importing-from-quicken-or-ms-money/how-can-i-transfer-my-data-from-quicken-into-moneydance">
http://help.infinitekind.com/kb/importing-from-quicken-or-ms-money/...</a>?</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan