I can't connect

B Shoemaker's Avatar

B Shoemaker

10 Mar, 2013 07:25 PM

Share drawing just says "connecting" never connects. Can't live draw with the my friend. Why is it not connecting?

  1. Support Staff 1 Posted by Sean Reilly on 11 Mar, 2013 10:51 AM

    Sean Reilly's Avatar

    The "connecting" message not changing to "Connected" is a bug that we're fixing for the next update. Even though the message says "Connecting" the drawing will still be syncing, despite the misleading message.

    If you open the drawing in a browser can you view it and see the changes you've made? Can you post the URL for the drawing here so that we can check it out from the server side?

    Thanks,
    Sean

  2. Sean Reilly closed this discussion on 11 Mar, 2013 10:51 AM.

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