tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/290-cannot-import-imagesInfinite Kind: Discussion 2018-10-18T14:02:11Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/295434062013-10-24T13:11:31Z2013-10-24T13:11:32Zcannot import images<div><p>two days and no answer? and how can i trust this if i spend $20
for the upgrade?</p>
<p>once again i am trying to teach online interactively, I want to
see what my students are writing. this app has all that i need but
i cannot import an image</p>
<p>and I'm wondering if your company pays attention</p></div>Phil McCaffreytag:infinitekind.tenderapp.com,2009-01-14:Comment/295434062013-10-24T13:29:12Z2013-10-24T13:29:12Zcannot import images<div><p>Hello Phil,</p>
<p>I apologise for the lack of response. We saw your message on the
day you submitted it and have fixed it and submitted an update to
Apple. The error doesn't seem to occur every time, but our fix will
prevent the crash from ever happening. We hope to have it approved
by apple in a few days.</p>
<p>Best,<br>
Sean Reilly</p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/295434062013-10-27T17:47:21Z2013-10-27T17:47:21Zcannot import images<div><p>Sean,</p>
<p>Thank you for taking the time to write to me personally. It is
still<br>
crashing on my iPad. It does it every time, unless I select "last
photo<br>
taken" which is a waste</p>
<p>I do look forward to using the app. I like the zoom feature for
writing. As<br>
a tutor, it allows me to use the 10" space and add some detail with
out<br>
hogging the entire screen.</p>
<p>Keep me posted when Apple approves (what is taking them so
long?)</p>
<p>Cheers<br>
Phil</p></div>Phil McCaffreytag:infinitekind.tenderapp.com,2009-01-14:Comment/295434062013-10-28T21:15:02Z2013-10-28T21:15:02Zcannot import images<div><p>Hi Phil,</p>
<p>I apologise for the further delay. On Saturday we discovered
that our bug fix actually didn't fix the problem in all cases.
Earlier today we've fixed the issue completely and have rejected
our previous submission and re-submitted today's update to
Apple.</p>
<p>Thanks,<br>
Sean</p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/295434062013-10-29T15:51:12Z2013-10-29T15:51:13Zcannot import images<div><p>You rock. Thanks for keeping me in the loop.</p>
<p>On Monday, October 28, 2013, Sean Reilly wrote:</p></div>Phil McCaffrey