tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/4980-do-not-save-attached-picturesInfinite Kind: Discussion 2018-10-18T14:10:06Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-17T13:42:27Z2018-01-17T13:42:27ZDo not save attached pictures<div><p>Hi Vadim,</p>
<p>Thank you for contacting us.<br>
Would it be possible for you to share the version of the app that you are using, to do this on your mobile device go to Settings / General / iPad Storage and tap on SyncSpace and you will see the name, the version, its size and how much memory it's using?</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-17T14:11:08Z2018-01-17T14:11:08ZDo not save attached pictures<div><p>Our lead developer just confirmed that this is a bug and that a fix is being uploaded.</p>
<p>I apologize for the inconveniences caused.</p>
<p>Henry<br>
Infinite Kind Support</p></div>Henrytag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-19T11:27:28Z2018-01-19T11:27:28ZDo not save attached pictures<div><p>Hi Vadim,</p>
<p>One more update - I've fixed the crash and submitted an update (version 6.0.2) to Apple for review. Once it's approved it'll be available for download directly from the store, which lately takes a day or two. The new version was also modified to save higher resolution images to your photo library.</p>
<p>One warning is that I hastily submitted an update (version 6.0.1) yesterday with an attempted fix but which actually made it worse as it would crash syncspace whenever tapping the share button. If you can, you might want to avoid updating until 6.0.2 is available. Sorry about that!</p>
<p>Thanks,</p>
<p>Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="http://infinitekind.com">http://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-19T11:39:57Z2018-01-19T11:39:57ZDo not save attached pictures<div><p>Thank you very much! I will wait for the latest version and will test it. I'll let you know if I find new errors.</p></div>Vadimtag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-25T14:11:59Z2018-01-25T14:11:59ZDo not save attached pictures<div><p>Hi Vadim,</p>
<p>I just wanted to check in and confirm that it's all working for you now. Please let us know if it's not, or if you've got any other feedback about SyncSpace.</p>
<p>Thanks!</p>
<p>Sean Reilly<br>
Developer, The Infinite Kind<br>
<a href="http://infinitekind.com">http://infinitekind.com</a></p></div>Sean Reillytag:infinitekind.tenderapp.com,2009-01-14:Comment/445268382018-01-26T07:46:58Z2018-01-26T07:46:59ZDo not save attached pictures<div><p>Hi Sean,</p>
<p>Thank you, my problem is fixed!<br>
Now my son sends me his homework for check :)</p>
<p>I do not like in an application that there is no smoothness when I do zoom the canvas (iPad Pro 2gen).</p></div>Vadim