tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/6904-sync-is-greyed-outInfinite Kind: Discussion 2019-02-06T14:30:24Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/464491092018-11-05T18:48:34Z2018-11-05T18:48:34ZSync is greyed out<div><p>Hi Ram,</p>
<p>Per your screenshot, it looks as though you are attempting to set up syncing on a data file that is not your primary data file but rather a secondary data file (or synced data file)</p>
<p>Have you made any changes to your Moneydance data files lately?<br>
Do you have your primary data file on another machine?</p>
<p>-Kevin N. (not a member of MD support)</p></div>-Kevin N.tag:infinitekind.tenderapp.com,2009-01-14:Comment/464491092018-11-07T11:16:14Z2018-11-07T11:16:15ZSync is greyed out<div><p>Thank you Kevin!<br>
Yes, I did made changes recently. For some reasons Moneydance started behaving strangely, until when I opened my data and it was all blank! Luckily I had beckup enabled and I just started using that backup file (I erased my previous data file).<br>
How can I tell Moneydance that this file is my primary data file?<br>
Thanks a lot,<br>
Ram</p></div>Ram Martinstag:infinitekind.tenderapp.com,2009-01-14:Comment/464491092018-11-07T11:38:56Z2018-11-07T11:38:56ZSync is greyed out<div><p>I am not support staff, just a user.</p>
<p>If you can’t change the syncing method then you have a secondary data set.</p>
<p>Support have provided a file called "md2017_convert_secondary_to_master.py" that should resolve this problem for you, see attached. Before proceeding, please back up your Moneydance data set, just in case something goes wrong. You can create a manual backup using the FILE -EXPORT BACKUP.<br>
To use the .py file, first save it to your computer, somewhere you can easily access it like your downloads folder or your desktop. Then follow these steps:<br>
1. In Moneydance, select Window --> Python Scripting.<br>
2. In the window that opens, select 'Open Script' then navigate to the .py file wherever you saved it on your system.<br>
3. Select 'Run' to execute the file.<br>
4. Wait a few moments until you see a message on screen, confirming the script has run successfully.<br>
5. Close and reopen Moneydance.<br>
Click FILE - SYNCING, and you should now be able to select the required sync method.</p>
<p>Hope this helps.</p></div>derekkent23tag:infinitekind.tenderapp.com,2009-01-14:Comment/464491092018-11-07T14:07:51Z2018-11-07T14:07:51ZSync is greyed out<div><p>Yes! It worked.<br>
Thank you!</p></div>Ram Martinstag:infinitekind.tenderapp.com,2009-01-14:Comment/464491092018-11-07T14:20:56Z2018-11-07T14:20:56ZSync is greyed out<div><p>Great, glad it worked.<br>
Thanks for the feedback.</p></div>derekkent23