giovanni.neri's Avatar


23 Apr, 2019 06:51 PM

I had to reset to default my iPad. Now the reinstalled moneydance refuses to sync and I suspect that his is due to the new rule that allows only three clients to access Dropbox (one my PC, one my iPhone and one my Pad so Moneydance would be the fourth client). Is this a possible reason for the no-sync? And this makes the use of money dance very difficult. Any workaround? It is a very urgent matter! Is it possible to use for instance OneDrive or GoogleDrive?

  1. 1 Posted by derekkent23 on 23 Apr, 2019 07:11 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    This is my understanding.

    Dropbox has imposed a limit as follows see https://help.dropbox.com/account/computer-limit

    If you already (up to March 2019) have more than three devices that count towards the limit then these extra devices will not be blocked. However, you can’t add new devices without first reducing your existing count to below the limit.

    It seems that limit applies to the devices that can be connected to the Dropbox product itself, via official Dropbox applications, such as the official Dropbox desktop client or mobile applications.

    So, if your computer is using Dropbox Folder as you have to have Dropbox client installed this count towards the limit. However, if you use Dropbox Connection and don’t have Dropbox client installed this does not count towards the limit. This limit does not apply to third party apps that connect to Dropbox via the Dropbox API such as the Moneydance Mobile app. So you would only be in danger of hitting the limit if you had Dropbox official app installed on your mobile devices for another reason.

    Your probably just need to reset syncing.

    if you have one computer and two mobile devices reset as follows.

    On your computer set Don’t Sync as the syncing method.
    On your mobile apps Disconnect.
    If you have Dropbox Client installed on your computer delete the “.moneydancesync” folder in Dropbox. Otherwise delete this folder by signing into your account online.
    Restart syncing from the start. Computer, then mobile devices..
    Give time between each step for Dropbox to sync.

    Hope this helps

  2. 2 Posted by giovanni.neri on 23 Apr, 2019 07:13 PM

    giovanni.neri's Avatar

    Thanks: I came to the same conclusion! Regards

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: martedì 23 aprile 2019 21:11
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: Dropbox [SyncSpace #7931]

  3. 3 Posted by derekkent23 on 23 Apr, 2019 08:44 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Glad I was able to help.

    Have Fun

  4. System closed this discussion on 23 Jul, 2019 08:50 PM.

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