iPad no sync

Giovanni Neri's Avatar

Giovanni Neri

27 Apr, 2019 02:18 PM

I had three devices (maximum number now linkable to the same Dropbox free accountt) : one PC, one iPhone and one iPad and Moneydance worked perfeclly on all three.. Now I had to reinstall from scratch my iPad and now the situation is as follows. I can access dropbox files from all the three devices, but Moneydance works only on PC and iPhone and is stuck in iPad trying to access the sync files which is anyway detected. What am I supposed to do?

  1. 1 Posted by derekkent23 on 27 Apr, 2019 02:51 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    What version and build of Moneydance are you running. e.g. 2019.3(1870)?
    What syncing method are you using, Dropbox Folder or Dropbox Connection?

  2. 2 Posted by Giovanni Neri on 27 Apr, 2019 04:40 PM

    Giovanni Neri's Avatar

    2019.1 (1855) – Dropbox Folder (I suppose – the systems sync through .Moneydance directory files). What is Dropbox Connection? Does a new version of Moneydance (2019.3) exist?. Regards
                    G.Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: sabato 27 aprile 2019 16:52
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  3. 3 Posted by Giovanni Neri on 27 Apr, 2019 04:45 PM

    Giovanni Neri's Avatar

    Amendment: I use actually Dropbox connection that is a .Moneydance file on a common Dropbox connection. Does Dropbox folder sync mean to copy every time the -.Moneydance locally? How does it work with iPhone and iPad? It doesn’t seem possible to use local directories with these devices. Regards
                    G,Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: sabato 27 aprile 2019 16:52
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  4. 4 Posted by Giovanni Neri on 27 Apr, 2019 04:48 PM

    Giovanni Neri's Avatar

    Last amendment: the shared file is obviously .moneydancesync. Regards
                    G.Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: sabato 27 aprile 2019 16:52
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  5. 5 Posted by derekkent23 on 27 Apr, 2019 06:24 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    On your computer with "Dropbox Connection" Moneydance uses the Dropbox API (as used by the Moneydance mobile app) to talk to the Dropbox service directly. So, you don't need to have Dropbox client actually installed on your computer, but you do need to be online when Moneydance is running in order for changes to be synced. With "Drobox Folder" Moneydance will just read and write files to your Dropbox folder on your computer, which means that you need to have Dropbox client installed and running, but you don't need to be online in order for Moneydance to read and write the changes. Syncing will occur when you go online.

    2019.3(1870) can be found at https://infinitekind.com/preview

    Hope this helps.

  6. 6 Posted by dwg on 27 Apr, 2019 09:55 PM

    dwg's Avatar

    I'm a fellow user.

    Dropbox folder and Dropbox connection are only significant on Desktop/notebook computers.

    Mobile devices effectively always use Dropbox connection since Moneydance always passes data to/from these devices by directly using the Dropbox API.

  7. 7 Posted by Giovanni Neri on 27 Apr, 2019 09:59 PM

    Giovanni Neri's Avatar

    Thanks
          G.Neri

    Blog recensioni musicali http://kurvenal.wordpress.com

    Da iPAD
    Prof. Ing. Giovanni Neri (गिओवन्नि नेरि) (יוֹחָנָן נֵרִה)
    Già professore ordinario di Calcolatori Elettronici
    Bologna University
    Dipartimento di Ingegneria dell'Energia Elettrica e dell'Informazione "Guglielmo Marconi"
    Viale Risorgimento 2 - 40136 Bologna - Italy
    tel. +39-051-2093040
    fax +39-051-2093798
    website http://gneri.deis.unibo.it
    e-mail [email blocked]<mailto:[email blocked]>, [email blocked]<mailto:[email blocked]>
    Posta elettronica certificata [email blocked]<mailto:[email blocked]>
    Twitter @blackjohn912
    SOSTIENI MEDICI SENZA FRONTIERE http://www.medicisenzafrontiere.it

    "Tantum potuit religio suadere malorum"
    TItus Lucretius Caro - De rerum natura

    « Γνῶθι σεαυτόν»

    On 27 Apr 2019, at 23:56, dwg <[email blocked]<mailto:[email blocked]>> wrote:

  8. 8 Posted by Giovanni Neri on 28 Apr, 2019 06:06 AM

    Giovanni Neri's Avatar

    Thank you for your reply. Do you mean that if I remove the Dropbox app from iPad Moneydance will sync through Dropbox anyway? Regards
    G.Neri

    Blog recensioni musicali http://kurvenal.wordpress.com

    Da iPAD
    Prof. Ing. Giovanni Neri (गिओवन्नि नेरि) (יוֹחָנָן נֵרִה)
    Già professore ordinario di Calcolatori Elettronici
    Bologna University
    Dipartimento di Ingegneria dell'Energia Elettrica e dell'Informazione "Guglielmo Marconi"
    Viale Risorgimento 2 - 40136 Bologna - Italy
    tel. +39-051-2093040
    fax +39-051-2093798
    website http://gneri.deis.unibo.it
    e-mail [email blocked]<mailto:[email blocked]>, [email blocked]<mailto:[email blocked]>
    Posta elettronica certificata [email blocked]<mailto:[email blocked]>
    Twitter @blackjohn912
    SOSTIENI MEDICI SENZA FRONTIERE http://www.medicisenzafrontiere.it

    "Tantum potuit religio suadere malorum"
    TItus Lucretius Caro - De rerum natura

    « Γνῶθι σεαυτόν»

    On 27 Apr 2019, at 20:24, derekkent23 <[email blocked]<mailto:[email blocked]>> wrote:

  9. 9 Posted by derekkent23 on 28 Apr, 2019 05:41 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    The Moneydance mobile app uses an emended Dropbox API, it does not use any official Dropbox app you may have installed. So yes, the Moneydance Mobile app will still sync via your Dropbox account to other devices running Moneydance even if the mobile device does not have the official Dropbox app installed.

    Hope this helps

  10. 10 Posted by Giovanni Neri on 29 Apr, 2019 07:14 AM

    Giovanni Neri's Avatar

    Just a confirmation: I should remove the Dropbox app on iPad and then possibly everything will work? Regards
                    G.Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: domenica 28 aprile 2019 19:42
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  11. 11 Posted by derekkent23 on 29 Apr, 2019 08:05 AM

    derekkent23's Avatar

    I am not support staff, just a user.

    It will make no difference if you remove the official Dropbox mobile app from your iPad or not the Moneydance app on your iPad should still work.

    As I posted in your other thread you need to reset syncing.

    On your computer set Don’t Sync as the syncing method.
    On both your mobile devices ensure the moneydance apps are disconnect to prevent syncing.
    If you have Dropbox Client installed on your computer delete the “.moneydancesync” folder in Dropbox. Otherwise delete this folder by signing into your account online.
    Restart syncing from the start. Computer, then the mobile devices.
    Give time between each step for Dropbox to sync.

    Hope this helps

  12. 12 Posted by Giovanni Neri on 29 Apr, 2019 10:03 AM

    Giovanni Neri's Avatar

    Thank you
                    Regards
                                    G.Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: lunedì 29 aprile 2019 10:06
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  13. 13 Posted by Giovanni Neri on 29 Apr, 2019 11:01 AM

    Giovanni Neri's Avatar

    Thanks, everything worked beautifully. Regards
                    G.Neri

    Blog per l’Europa https://bertoldoblog.wordpress.com/

    Blog recensioni musicali https://kurvenal.wordpress.com/

    Da: derekkent23 <[email blocked]>
    Inviato: lunedì 29 aprile 2019 10:06
    A: Giovanni Neri <[email blocked]>
    Oggetto: Re: iPad no sync [SyncSpace #7977]

  14. 14 Posted by derekkent23 on 29 Apr, 2019 02:36 PM

    derekkent23's Avatar

    I am not support staff, just a user.

    Glad I was able to help.

    Have Fun

  15. System closed this discussion on 29 Jul, 2019 02:40 PM.

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