version of money dance and possible upgrading

Bonnie Tryon's Avatar

Bonnie Tryon

10 May, 2019 12:00 AM

how can i find what version of money dance I have? How can I update it to Moneydance 2017 if I need to, so it will operate with Mohave operating system if I upgrade to that on my Mac?

  1. 1 Posted by TonyRI on 10 May, 2019 12:34 AM

    TonyRI's Avatar

    Hi Bonnie,

    how can i find what version of money dance I have?

    Help > About Moneydance

    How can I update it to Moneydance 2017

    Did you mean 2019? If you want MD 2017 you can get it here:

    https://infinitekind.com/download_2017

    If you meant 2019, you can check your eligibility for a 50% discount by checking here:

    https://infinitekind.com/purchase

    I believe that there were problems with MD 2015 and Mohave, but it appears as though MD 2017+ will play nicely with it.

    https://infinitekind.tenderapp.com/discussions/general-questions/72...

    Regards,

    Tony (NOT from Moneydance Support)

  2. 2 Posted by TonyRI on 10 May, 2019 12:35 AM

    TonyRI's Avatar

    PS if you registered MD 2015, then MD 2017 should be a free upgrade (using your current license key)

  3. 3 Posted by Bonnie Tryon on 10 May, 2019 12:47 AM

    Bonnie Tryon's Avatar

    I just paid $25.00 because that is what it said I needed to do after I put in my current license key. Can I get this back?

    Also, I seem to have lost my current data. I was trying to find where the backups were located and I guess it thinks that was the latest one. How can I recover my current data?

  4. 4 Posted by Bonnie Tryon on 10 May, 2019 12:49 AM

    Bonnie Tryon's Avatar

    Also, it is giving me a new license key, but when I go to about money dance, it still has my old license key, even though it says I now have version 2017 10.10. Please help!!

  5. 5 Posted by dwg on 10 May, 2019 01:41 AM

    dwg's Avatar

    I'm a fellow user.

    License keys are version specific. So a license purchased today will only work with Moneydance 2019 it will not work with older releases.

    A license purchased for Moneydance 2017 will work in Moneydance 2017 & 2019. Similarly a license for Moneydance 2015 will work with versions 2015 & 2017.

    You have not stated what version of Moneydance you were originally using. With Moneydance 2015 a new file structure was introduced and this will not work with earlier releases.

    Mojave requires Moneydance 2017.8 or latter, if you purchased 2014 or earlier you will probably have to upgrade to Moneydance 2019, as to use MD 2017 would require a specially generated license key.

  6. 6 Posted by TonyRI on 10 May, 2019 01:47 AM

    TonyRI's Avatar

    I see that DWG has responded prior to my completing my reply, so I will include the additional details that I had prepared for you.

    I just paid $25.00 because that is what it said I needed to do after I put in my current license key. Can I get this back?

    IK Support will have to help you with that, unless you want to use the new license key for MD 2019 (which is most likely what you paid for).

    It appears as though you upgraded from 2015 to 2017 for free (with the same license number) which is what I stated in my "PS".

    Your current data is still available and will be located here (unless you moved it):

    https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...

    You can open it by going to "File > Open > Open Other" and navigate to the default location.

  7. System closed this discussion on 09 Aug, 2019 01:50 AM.

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