tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/8059-version-of-money-dance-and-possible-upgradingInfinite Kind: Discussion 2019-08-09T01:50:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T00:34:08Z2019-05-10T00:34:08Zversion of money dance and possible upgrading<div><p>Hi Bonnie,</p>
<blockquote>
<p>how can i find what version of money dance I have?</p>
</blockquote>
<p>Help > About Moneydance</p>
<blockquote>
<p>How can I update it to Moneydance 2017</p>
</blockquote>
<p>Did you mean 2019? If you want MD 2017 you can get it here:</p>
<p><a href="https://infinitekind.com/download_2017">https://infinitekind.com/download_2017</a></p>
<p>If you meant 2019, you can check your eligibility for a 50% discount by checking here:</p>
<p><a href="https://infinitekind.com/purchase">https://infinitekind.com/purchase</a></p>
<p>I believe that there were problems with MD 2015 and Mohave, but it appears as though MD 2017+ will play nicely with it.</p>
<p><a href="https://infinitekind.tenderapp.com/discussions/general-questions/72154-mac-os-mojave">https://infinitekind.tenderapp.com/discussions/general-questions/72...</a></p>
<p>Regards,</p>
<p>Tony (NOT from Moneydance Support)</p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T00:35:35Z2019-05-10T00:35:35Zversion of money dance and possible upgrading<div><p>PS if you registered MD 2015, then MD 2017 should be a free upgrade (using your current license key)</p></div>TonyRItag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T00:47:17Z2019-05-10T00:47:18Zversion of money dance and possible upgrading<div><p>I just paid $25.00 because that is what it said I needed to do after I put in my current license key. Can I get this back?</p>
<p>Also, I seem to have lost my current data. I was trying to find where the backups were located and I guess it thinks that was the latest one. How can I recover my current data?</p></div>Bonnie Tryontag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T00:49:24Z2019-05-10T00:49:24Zversion of money dance and possible upgrading<div><p>Also, it is giving me a new license key, but when I go to about money dance, it still has my old license key, even though it says I now have version 2017 10.10. Please help!!</p></div>Bonnie Tryontag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T01:41:55Z2019-05-10T01:41:55Zversion of money dance and possible upgrading<div><p>I'm a fellow user.</p>
<p>License keys are version specific. So a license purchased today will only work with Moneydance 2019 it will not work with older releases.</p>
<p>A license purchased for Moneydance 2017 will work in Moneydance 2017 & 2019. Similarly a license for Moneydance 2015 will work with versions 2015 & 2017.</p>
<p>You have not stated what version of Moneydance you were originally using. With Moneydance 2015 a new file structure was introduced and this will not work with earlier releases.</p>
<p>Mojave requires Moneydance 2017.8 or latter, if you purchased 2014 or earlier you will probably have to upgrade to Moneydance 2019, as to use MD 2017 would require a specially generated license key.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/472513662019-05-10T01:47:59Z2019-05-10T01:47:59Zversion of money dance and possible upgrading<div><p>I see that DWG has responded prior to my completing my reply, so I will include the additional details that I had prepared for you.</p>
<blockquote>
<p>I just paid $25.00 because that is what it said I needed to do after I put in my current license key. Can I get this back?</p>
</blockquote>
<p>IK Support will have to help you with that, unless you want to use the new license key for MD 2019 (which is most likely what you paid for).</p>
<p>It appears as though you upgraded from 2015 to 2017 for free (with the same license number) which is what I stated in my "PS".</p>
<p>Your current data is still available and will be located here (unless you moved it):</p>
<p><a href="https://infinitekind.tenderapp.com/kb/file-locations-and-changes/default-file-location">https://infinitekind.tenderapp.com/kb/file-locations-and-changes/de...</a></p>
<p>You can open it by going to "File > Open > Open Other" and navigate to the default location.</p></div>TonyRI