Bought Laptop and cannot sync from main computer, although i followed directions

David's Avatar


10 Mar, 2020 10:32 PM

I installed Moneydance on laptop. Tried to sync by new--->open synced file on dropbox connection, etc. The laptop version of moneydance still used same sync password as the pc. Your article says each install required new password, but doesn't work without using same one. The file options tendered up by dropbox are multiples, which make no sense and the time stamps are off. This should not be this difficult. HELP!!

  1. 1 Posted by David Greene on 10 Mar, 2020 11:58 PM

    David Greene's Avatar

    I think I have it working now, after 2 reinstalls and playing around with it. And, I think I have 2 PCs and 2 iphones in sync.. At least have my fingers crossed. Thanks for responding. Table for now.



    Your product so so so much better than aggregators, keep up the good work!!

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    Bought Laptop and cannot sync from main computer, although i followed directions

    and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base<> and user guide<>.

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      * Syncing with Other Computers<>
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  2. 2 Posted by dwg on 11 Mar, 2020 04:18 AM

    dwg's Avatar

    I'm a fellow user.

    To open a Moneydance data set on each machine you can have a separate password as that is a local password, this is called the master password.

    The syncing password is different. This password is used to encrypt the data that is being passed between systems and as such it is used when connecting to the syncing data thus you have to use the same password when you set up the syncing linking.

    With Moneydance you can have a number of passwords, The master password on per machine/per data set basis, the syncing password, which is on a per syncing relationship basis and your online banking passwords which are stored on a per data set/machine basis. Passwords are not passed between machines.

  3. System closed this discussion on 10 Jun, 2020 04:20 AM.

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