Cancel membership

Maria Barraza's Avatar

Maria Barraza

02 Apr, 2020 02:16 AM

I would like to cancel my subscription.

  1. Support Staff 1 Posted by Sean Reilly on 03 Apr, 2020 04:03 PM

    Sean Reilly's Avatar

    Hi Maria,

    Thanks for your message, and I'm sorry that SyncSpace isn't working out for you. I'd love to hear what made it not worthwhile if you don't mind sharing.

    As for your subscription, that's something you need to cancel through the iOS app store, but it's a pretty easy process:
    1) Open the App Store app on your iPad or iPhone 2) Tap on your account icon (at the top-right corner of the screen) 3) Tap the Subscriptions entry 4) Find the SyncSpace subscription in the list and tap on it 5) Press the Cancel Subscription button

    That's all you need to do, but please let us know if you have any trouble. Unfortunately we can't do it for you since the entire process is controlled by Apple.

    Thanks!
    Sean

    --
    Sean Reilly
    Developer, The Infinite Kind
    https://infinitekind.com

  2. 2 Posted by Maria Barraza on 03 Apr, 2020 05:06 PM

    Maria Barraza's Avatar

    Hi Sean,

    I was wanting to cancel my MoneyDance membership. I have the application on my Mac.

    On Apr 3, 2020, at 11:03 AM, Sean Reilly <[email blocked]> wrote:

    

  3. Support Staff 3 Posted by Sean Reilly on 03 Apr, 2020 05:17 PM

    Sean Reilly's Avatar

    Hi Maria,
    Ah, ok! In that case you needn't worry about anything. Moneydance isn't a subscription at all, so there are no ongoing payments.

    Thanks,
    Sean

  4. 4 Posted by Maria Barraza on 03 Apr, 2020 05:50 PM

    Maria Barraza's Avatar

    I’m getting a $3 charge every month from Quicken. What program is that for?

    On Apr 3, 2020, at 12:17 PM, Sean Reilly <[email blocked]> wrote:

    

  5. Support Staff 5 Posted by Ethan on 03 Apr, 2020 06:08 PM

    Ethan's Avatar

    Hi Maria,

    Is the charge coming from Quicken? It's not from us, we don't make Quicken.

    Ethan
    Infinite Kind Support

  6. System closed this discussion on 03 Jul, 2020 06:10 PM.

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