tag:infinitekind.tenderapp.com,2009-01-14:/discussions/syncspace-app-support/9149-trying-to-dropbox-sync-mac-to-iphone-appInfinite Kind: Discussion 2021-03-17T10:50:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-15T17:57:38Z2020-12-15T17:58:17ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Hi Peter,</p>
<p>Thanks for contacting Moneydance support team.</p>
<p>Here are some guidelines regarding how to sync Moneydance from computer to mobile phone.</p>
<p>First, open Moneydance on the computer, to access the file you'd like to share. Choose File --> Syncing.<br>
In this window you should pick a Dropbox sync method. If you choose 'Dropbox Connection', you'll be prompted to visit the Dropbox site and retrieve an authorisation code that you can enter into Moneydance.<br>
You should also create and enter a syncing encryption password if you haven't already.</p>
<p>On your iPhone, you can download the free Moneydance mobile app from the <a href="https://apps.apple.com/gb/app/moneydance/id367748818">iOS App Store</a>.</p>
<p>When you open the mobile app, click on the blue 'Dropbox' title and logo at the top of the screen. This will allow you to connect with Dropbox and access your sync files. You should pick the file you want to view and enter the syncing encryption password to match the computer.</p>
<p>The steps to sync with a mobile device are also outlined in <a href="https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/syncing-with-mobile-app">this article</a> from the knowledge base.</p>
<p>Hope this information helps. Please do keep us updated with the progress and let us know again if you need further assistance or have any other queries. Thank you.</p>
<p>--<br>
Melissa, Infinite Kind Support</p></div>Melissatag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-15T21:38:34Z2020-12-15T21:38:34ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Hi Melissa,</p>
<p>Thanks for your response,</p>
<p>File/Syncing only offers this as attached below, therefore I cannot see how to proceed.</p>
<p>Peter Anstey</p></div>Peter Ansteytag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-16T00:13:00Z2020-12-16T00:13:00ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Hi Peter,</p>
<p>Could you give the following a try?</p>
<p>I've attached a file called "convert_secondary_to_master.py" that should resolve this problem for you. Before using the file, you can take a backup of your Moneydance data set, using the File --> Export Backup.</p>
<p>To use the <em>.py</em> file, first save it to your computer and then follow these steps:</p>
<ol>
<li>In Moneydance, select Window --> Show Moneybot Console<br></li>
<li>In the window that appears, select 'Open Script' then select the <em>.py</em> file<br></li>
<li>Click the 'Run' button to run the script file<br></li>
<li>Wait a few moments until you see a message on screen, confirming the script has run successfully.<br></li>
<li>Close and restart Moneydance.</li>
</ol>
<p>Once completed, navigate back to File --> Syncing, and you should now be able to select the required sync method.</p>
<p>Please let me know if you have any problems running the script, or if you continue to encounter issues.</p>
<p>--<br>
Melissa, Infinite Kind Support</p></div>Melissatag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-16T09:37:20Z2020-12-16T09:37:21ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Thanks, That file did the trick. One thing. - Investment accounts (Share dealing) are not visible on my iPhone. Are these types not available in the mobile app? (or is it, maybe because they currently have zero balances?)</p>
<p>Peter</p></div>Peter Ansteytag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-16T10:07:31Z2020-12-16T10:07:31ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Correct. - these do not sync to iOS</p></div>Stuart Beesley (Mr Toolbox)tag:infinitekind.tenderapp.com,2009-01-14:Comment/489008432020-12-16T10:40:53Z2020-12-16T10:40:53ZTRYING TO DROPBOX SYNC MAC TO iPHONE APP<div><p>Hi Peter,</p>
<p>I can see you’ve received a reply from one of our knowledgeable Moneydance customers.<br>
To add on, unfortunately, Moneydance on your phone is a simplified version compared to Moneydance which you have on your computer.</p>
<p>Additionally, I believe <a href="https://infinitekind.tenderapp.com/kb/syncing-and-sharing-data/using-the-mobile-app">this article</a> would be useful for you to have a read.</p>
<p>Hope this information helps. Please do let us know again if you need further assistance or have any other queries. Thank you.</p>
<p>--<br>
Melissa, Infinite Kind Support</p></div>Melissa