Changing the email address in the dropbox function

josef bedics's Avatar

josef bedics

17 Feb, 2021 04:37 PM

Have put the program on my desktop computer and the sync is set up here to my Hotmail account while on the phone it is set up on the yahoo account. I am having difficulty in getting the desktop Dropbox to point to the yahoo account. How is this done?

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  1. Syncing with Other Computers

    Moneydance 2017+ allows you to sync your files seamlessly and efficiently across computers and mobile devices using our fully encrypted incremental syncing engine. Moneydance can now use any shared folder (such as Dropbox) to quickly sync your financial data conflict-free, using end-to-end encryption to maintain your privacy.

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  1. 1 Posted by Stuart Beesley ... on 17 Feb, 2021 04:57 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar

    I presume you mean that you are using a yahoo email for dropbox etc?

    A bit of a guess here.. Are you using dropbox connection or folders? Firstly I would change to Dropbox folders...

    If it were me, I would
    a) Moneydance, File/Syncing/Disconnect
    b) Install the full dropbox app on your computer, get that logged in and syncing OK to the right account. Do not move on until that is working properly...
    c) restart MD and then setup sync again, dropbox folders and hopefully it will work?

    Let us know.

    (not support, just a fellow user)

  2. 2 Posted by josef bedics on 17 Feb, 2021 05:42 PM

    josef bedics's Avatar

    I uninstalled Dropbox and reinstalled it.  Then I went to File, then New and highlighted the Open Synced File and continued from there.  This gave me the folder on my laptop where everything was stored and it worked.
    Thanks for your input.

        On Wednesday, February 17, 2021, 10:57:37 AM CST, Stuart Beesley - JUST A FELLOW USER <[email blocked]> wrote:
      #yiv2697294029 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2697294029 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  3. 3 Posted by josef bedics on 17 Feb, 2021 05:46 PM

    josef bedics's Avatar

    Thanks for your reply.  I was able to resolve the problem with the results that you provided immediately on the website.

        On Wednesday, February 17, 2021, 10:40:02 AM CST, Infinite Kind <[email blocked]> wrote:
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    | | The Infinite Kind technical support:
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    Hello josef bedics!
    This is an automated response to let you know that we've received your request:
    Changing the email address in the dropbox function
    and will respond as quickly as possible. Answers to many common questions can be found in our knowledge base and user guide.
    Based on your support request, we think you may find the following articles from our FAQ helpful:
       - Address Book
       - Batch Change
       - Syncing with Other Computers
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  4. 4 Posted by Stuart Beesley ... on 17 Feb, 2021 06:40 PM

    Stuart Beesley - JUST A FELLOW USER's Avatar


  5. Melissa closed this discussion on 18 Feb, 2021 01:26 PM.

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