tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/102-apco-employess-credit-unionInfinite Kind: Discussion 2022-07-25T06:03:37Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/6142292009-11-20T13:53:39Z2009-11-20T13:53:39ZAPCO Employess Credit Union<div><p>Have been successfully downloading transactions from APCO
Employees Credit union directly for months, until last night. Now I
am getting:</p>
<p>"The given customer ID or PIN is not valid. For more
information, contact your financial institution.</p>
<p>Additional information from the server:<br>
User ID [xxxxxxxxxxx] in Service Class [QWIN] is inactive"</p>
<p>The x's were my valid user id. I can still log into the web site
with my browser. There are now announcements or anything on their
web site that they have changed anything, although they didn't used
to provide Quicken web downloads (just MS Money), and now I see
that they do.</p>
<p>I have a email into them, but I was wondering if this sounds
like an out of date certificate again?</p></div>Randytag:infinitekind.tenderapp.com,2009-01-14:Comment/6142292009-11-20T15:21:43Z2009-11-20T15:21:43ZAPCO Employess Credit Union<div><p>I have set this to resolved. My credit union replied to me and
they were "testing" something. They restored everything for
me.<br></p></div>Randytag:infinitekind.tenderapp.com,2009-01-14:Comment/6142292009-11-20T16:00:51Z2009-11-20T16:00:51ZAPCO Employess Credit Union<div><p>well at least I tried to set it to resolved, I guess users can't
do that. anyway, please set the status to resolved.</p></div>Randy