Town & Country Federal Credit Union

Alan's Avatar

Alan

09 Jan, 2010 09:29 PM

Could you please tell me if Town & Country Federal Credit Union in South Portland, Maine is supported? Thank you.

  1. 1 Posted by Jessica Little on 11 Jan, 2010 02:38 PM

    Jessica Little's Avatar

    Hi Alan,

    Unfortunately, it doesn't appear that your bank supports direct OFX connections, which Moneydance (and other financial software) requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Jessica Little
    Moneydance Support

  2. 2 Posted by Alan on 12 Jan, 2010 02:21 AM

    Alan's Avatar

    Jessica,
    Thank you for your response. I have been using Quicken for 3 years with my current bank with no download issues, so is Quicken using a direct OFX connection? I just assumed that if Quicken works, so would Moneydance.

    Alan

  3. 3 Posted by Jessica Little on 13 Jan, 2010 04:15 PM

    Jessica Little's Avatar

    Hi Alan,

    Quicken and Money support two methods of accessing your accounts: direct connect and web connect. With web connect, they basically connect to your bank's website and download and import OFX files. Direct connect actually connects to a server at your bank instead of their website and usually requires different login credentials than you would use to log into your banks website. Moneydance only supports automatic connections through direct connect and not web connect. You can still download OFX files form your bank and import them, but there's currently no way to do this automatically from within Moneydance.

    We are looking into the possibility of offering web connect but there are several obstacles for us at the moment. Since in web connect the program is interfacing with the banks web interface each different web connection with a bank will be different. Moreover, if a bank changes their interface then we may have to totally restructure that banks web connect process. Its all a bit of a daunting process, especially determining a method that meets our high standards of quality and security but we are definitely looking into our options. We will keep the Moneydance community updated about new developments in web connect for Moneydance.

    Jessica Little
    Moneydance Support

  4. Angie Rauscher closed this discussion on 24 Jul, 2011 07:16 PM.

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