Can't start online banking- just error messages

Eric's Avatar

Eric

May 20, 2013 @ 07:34 PM

i tried to add 2 checking accounts with the "set up online banking" function and it only gives me error messages and asks me to call my bank. My banks can't help with this. What do I need to do to get this to work?

  1. 1 Posted by Angie Rauscher on May 20, 2013 @ 08:38 PM

    Angie Rauscher's Avatar

    Eric,

    Could you please let me know what bank(s) you're trying to connect with, as well as the exact error messages you're getting? Screenshots of the error messages would be especially helpful.

    Angie Rauscher
    Moneydance Support

  2. 2 Posted by thomas on May 20, 2013 @ 08:52 PM

    thomas's Avatar

    I was able to get it working
    Sent on the Sprint® Now Network from my BlackBerry®

  3. 3 Posted by Angie Rauscher on May 20, 2013 @ 09:21 PM

    Angie Rauscher's Avatar

    Glad to hear it! Thanks for using Moneydance, and please let me know if I can be of further assistance,
    Angie Rauscher
    Moneydance Support

  4. Angie Rauscher closed this discussion on May 20, 2013 @ 09:21 PM.

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