AFTRA-SAG Federal Credit Union.

Diane MATTHEWS's Avatar

Diane MATTHEWS

10 Mar, 2010 03:23 PM

Hi, Can you add this credit union to your list? I know they do support OFX. Or do I need to set up manually?

  1. 1 Posted by Angie Rauscher on 17 Mar, 2010 05:31 PM

    Angie Rauscher's Avatar

    Diane,

    Unfortunately, it doesn't appear that your bank supports direct OFX connections, which Moneydance (and other financial software) requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, OFX or OFC files (aka Quicken or MS Money files), any of which will import cleanly into Moneydance.

    If your bank begins to support direct OFX connections in the future, we will be happy to work with them.

    Quicken and Money support two methods of accessing your accounts: direct connect and web connect. With web connect, they basically connect to your bank's website and download and import OFX, QFX, QIF, and OFC files. Direct connect actually connects to a server at your bank instead of their website and usually requires different login credentials than you would use to log into your banks website. Moneydance only supports automatic connections through direct connect and not web connect. You can still download OFX, QFX, QIF, and OFC files files from your bank and import them, but there's currently no way to do this automatically from within Moneydance.

    We are looking into the possibility of offering web connect but there are several obstacles for us at the moment. Since in web connect the program is interfacing with the banks web interface each different web connection with a bank will be different. Moreover, if a bank changes their interface then we may have to totally restructure that banks web connect process. Its all a bit of a daunting process, especially determining a method that meets our high standards of quality and security but we are definitely looking into our options. We will keep the Moneydance community updated about new developments in web connect for Moneydance.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Angie Rauscher
    Moneydance Support

  2. Angie Rauscher closed this discussion on 17 Mar, 2010 05:31 PM.

  3. DIANE MATTHEWS re-opened this discussion on 19 Mar, 2010 02:38 PM

  4. 2 Posted by DIANE MATTHEWS on 19 Mar, 2010 02:38 PM

    DIANE MATTHEWS's Avatar

    Hi Angie,
    Thanks for your detailed reply. It would have been a dealbreaker for me in choosing Moneydance but after a couple of days using your Moneydance trial, all of my other accounts download into Moneydance and the pros outweigh the cons when comparing Quicken to Moneydance. I won't be going back to Quicken which I have been using for more than 15 years. Keep up the good work.
    Diane

  5. 3 Posted by Angie Rauscher on 22 Mar, 2010 03:01 PM

    Angie Rauscher's Avatar

    Glad to hear it! Please let me know if I can be of further assistance,

    Angie Rauscher
    Moneydance Support

  6. Angie Rauscher closed this discussion on 22 Mar, 2010 03:01 PM.

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