Old National listed but not accessible

Anne's Avatar

Anne

30 Mar, 2010 11:18 PM

Old National is listed in Moneydance as an option so that I can download my account. When I try, I get an error message that tells me there is a problem with tha bank name. My bank is Old National Bank in Indiana. Any suggestions? I am trying the trial and if I can't get into my bank accounts, I don't want to purchase this program.

  1. 1 Posted by Jessica Little on 06 Apr, 2010 11:13 PM

    Jessica Little's Avatar

    Hi Anne,

    You've hit upon a small bug in Moneydance. The error window you received is too small to show the full error message, but it's not immediately obvious that there's more to the message. Please click and drag the lower right hand corner of the message window to expand the window, and then copy and paste the full error message here.

    Sorry for the inconvenience! We're working on a fix for this so that in the future it will be clear that the error message continues past "Bank Name."

    Jessica Little
    Moneydance Support

  2. Angie Rauscher closed this discussion on 24 Jul, 2011 07:44 PM.

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