Starting Moneydance 2010r3 (748) Settings Folder: C:\Documents and Settings\Jeff\.moneydance OS: Windows XP 5.1 x86 Java: 1.6.0_20 (Sun Microsystems Inc.) Exception in thread "Basic L&F File Loading Thread" java.lang.NullPointerException at sun.awt.shell.Win32ShellFolder2.pidlsEqual(Unknown Source) at sun.awt.shell.Win32ShellFolder2.equals(Unknown Source) at sun.awt.shell.Win32ShellFolderManager2.isFileSystemRoot(Unknown Source) at sun.awt.shell.ShellFolder.isFileSystemRoot(Unknown Source) at javax.swing.filechooser.FileSystemView.isFileSystemRoot(Unknown Source) at javax.swing.filechooser.WindowsFileSystemView.isTraversable(Unknown Source) at javax.swing.JFileChooser.isTraversable(Unknown Source) at javax.swing.plaf.basic.BasicDirectoryModel$LoadFilesThread.run0(Unknown Source) at javax.swing.plaf.basic.BasicDirectoryModel$LoadFilesThread.run(Unknown Source) reading line:>>><<< reading line:>>>root = moneydance.getRootAccount()<<< reading line:>>>onlineInfo = root.getOnlineInfo()<<< reading line:>>>while onlineInfo.getServiceCount()>0:<<< reading line:>>> onlineInfo.removeService(0)<<< reading line:>>><<< setStatus(Retrieving financial institution profile..., -1.0) warning: unable to refresh FI info from moneydance.com. error: java.lang.Exception: Got non-OK response when querying FI info: 404 setStatus(, 0.0) account: Joint PNC Checking; serviceType: 4; service: PNC Bank; mode=both Setting banking fi for account Joint PNC Checking to PNC Bank setStatus(Downloading Transactions..., -1.0) Displaying error component: javax.swing.JScrollPane[,0,0,0x0,invalid,layout=javax.swing.ScrollPaneLayout$UIResource,alignmentX=0.0,alignmentY=0.0,border=,flags=328,maximumSize=,minimumSize=java.awt.Dimension[width=784,height=128],preferredSize=java.awt.Dimension[width=784,height=128],columnHeader=,horizontalScrollBar=javax.swing.JScrollPane$ScrollBar[,0,0,0x0,invalid,layout=com.sun.java.swing.plaf.windows.WindowsScrollBarUI,alignmentX=0.0,alignmentY=0.0,border=,flags=4194632,maximumSize=,minimumSize=,preferredSize=,blockIncrement=10,orientation=HORIZONTAL,unitIncrement=1],horizontalScrollBarPolicy=HORIZONTAL_SCROLLBAR_AS_NEEDED,lowerLeft=,lowerRight=,rowHeader=,upperLeft=,upperRight=,verticalScrollBar=javax.swing.JScrollPane$ScrollBar[,0,0,0x0,invalid,layout=com.sun.java.swing.plaf.windows.WindowsScrollBarUI,alignmentX=0.0,alignmentY=0.0,border=,flags=4194632,maximumSize=,minimumSize=,preferredSize=,blockIncrement=10,orientation=VERTICAL,unitIncrement=1],verticalScrollBarPolicy=VERTICAL_SCROLLBAR_AS_NEEDED,viewport=javax.swing.JViewport[,0,0,0x0,invalid,layout=javax.swing.ViewportLayout,alignmentX=0.0,alignmentY=0.0,border=,flags=25165832,maximumSize=,minimumSize=,preferredSize=,isViewSizeSet=false,lastPaintPosition=,scrollUnderway=false],viewportBorder=]