Connecting to ING

j.howlett's Avatar

j.howlett

12 Jul, 2009 07:13 PM

What do I need to have to connect to ING, and how do I find it?

  1. Support Staff 1 Posted by Ben Spencer on 13 Jul, 2009 02:38 PM

    Ben Spencer's Avatar

    Hi Joseph

    It is my understanding that ING do not have an OFX server. OFX servers are how software such as Quicken or Moneydance directly connects to a bank and downloads transactions. Without such a server we cannot automatically download transactions form ING.

    However I believe ING do offer OFX files for download from their web pages. if you log into your in aggoint in a web browser you should be able to down load a file that you can then import into Moneydance by selecting File->Import.

    I am sorry for the inconvenience. It might be worth giving ING customer services a call a put in a request that they make and OFX server available for direct connect.

    Sincerely

    Ben Spencer

  2. 2 Posted by j.howlett on 16 Jul, 2009 11:36 AM

    j.howlett's Avatar

    Thanks for your quick response. Two more questions:

    • In Quicken, if I go online to say my brokerage or checking account and download transactions, it looks at the last transaction in my file (on the PC) and starts the download from the next chronological transacton. MD seems to keep separate track of whether it downloaded a transaction once and never goes back to get it again. The difference? if I delete a transaction (or a block) in quicken I can go back for it (them). In MD, I have done that (by mistake, sometimes) and would like to go back for the things I've deleted. It won't download those now.

    • As a remedy to the above, I downloaded the transactions that I needed to a Numbers spreadsheet - surely there is a way to import data delimited in a spreadsheet - isn't there? I can't find reference to it anywhere. Grrrr

  3. 3 Posted by j.howlett on 16 Jul, 2009 11:37 AM

    j.howlett's Avatar

    Thanks for your quick response. Two more questions:

    • In Quicken, if I go online to say my brokerage or checking account and download transactions, it looks at the last transaction in my file (on the PC) and starts the download from the next chronological transacton. MD seems to keep separate track of whether it downloaded a transaction once and never goes back to get it again. The difference? if I delete a transaction (or a block) in quicken I can go back for it (them). In MD, I have done that (by mistake, sometimes) and would like to go back for the things I've deleted. It won't download those now.

    • As a remedy to the above, I downloaded the transactions that I needed to a Numbers spreadsheet - surely there is a way to import data delimited in a spreadsheet - isn't there? I can't find reference to it anywhere. Grrrr

  4. Support Staff 4 Posted by Ben Spencer on 16 Jul, 2009 02:11 PM

    Ben Spencer's Avatar

    Hi

    You can re-download transaction you have previously downloaded and the deleted by doing the following:

    Click of the appropriate account form the home page.

    Select "Set up on line banking" form the green online menu.

    Click the "Reset Sync" button.

    There is a text file imported extension available for free. Install it by doing the following:

    Selltect Add fromthe extensions menu.

    Click Next.

    Select "Text File Importer"

    Click Next.

    Click finish.

    This will put an option on the extension menu called "Text File Importer"

    Sincerely

    Ben Spencer

  5. Raimund Buchholz closed this discussion on 01 Feb, 2010 10:48 PM.

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