tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/2850-new-bankInfinite Kind: Discussion 2016-03-27T19:20:25Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/387821572015-12-27T16:47:18Z2015-12-27T16:47:18ZNew Bank<div><p>Hi Kelly,</p>
<p>Unfortunately, it doesn't appear that Norway Savings Bank
supports direct OFX connections, which Moneydance (and other
financial software) requires in order to talk directly to a
bank. The best way to get your transactions into Moneydance
is to use a web browser to download them from your bank's web
site. You can download into QFX, QIF, OFX or OFC files
(sometimes referred to as Quicken or MS Money files), any of which
will import cleanly into Moneydance. You can also open
your bank's download page directly (after entering the appropriate
address in the Account->Edit Account menu) by going to the menu
bar and selecting Online->Open Account Website.</p>
<p>If your bank begins to support direct OFX connections in the
future, we will be happy to work with them.</p>
<p>Please let me know if I can be of further assistance, and thank
you for your interest in Moneydance.</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanleytag:infinitekind.tenderapp.com,2009-01-14:Comment/387821572015-12-27T17:01:12Z2015-12-27T17:01:12ZNew Bank<div><p>Hi David!<br>
Thank you for responding. Microsoft money, mint.com<a href="http://mint.com">http://mint.com</a>, unable and many others are
able to connect with our bank. I like your interface the best but
do need automatic syncing. Are you sure there is nothing that can
be done??</p>
<p>Thanks!<br>
Kelly</p></div>Kelly Mank - Time4Printingtag:infinitekind.tenderapp.com,2009-01-14:Comment/387821572015-12-27T19:19:53Z2015-12-27T19:19:53ZNew Bank<div><p>Hi Kelly,</p>
<p>There are two methods that personal finance software can use to
access your accounts: direct connect and web connect. With web
connect, the software basically connects to your bank's website and
downloads and imports OFX, QFX, QIF, and OFC files automatically.
Direct connect actually connects to a server at your bank instead
of their website and usually requires different login credentials
than you would use to log into your banks website. From a user's
perspective, these two connections look basically identical.
Moneydance only supports automatic connections through direct
connect and not web connect. Your bank is using web connect with
Mint.</p>
<p>Please let me know if I can be of further assistance!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley