Do you really not support Citibank personal or business checking accounts?? I have one of each. It is a national bank/

John Milkey's Avatar

John Milkey

Feb 02, 2016 @ 09:47 PM

Please see above request.
thanks

  1. 1 Posted by Ian L on Feb 03, 2016 @ 01:21 PM

    Ian L's Avatar

    Unfortunately, it appears that your bank doesn't support direct OFX connections, which Moneydance requires in order to talk directly to a bank. The best way to get your transactions into Moneydance is to use a web browser to download them from your bank's web site. You can download into QFX, QIF, OFX or OFC files (sometimes referred to as Quicken or MS Money files), any of which will import cleanly into Moneydance. You can also open your bank's download page directly (after entering the appropriate address in the Account->Edit Account menu) by going to the menu bar and selecting Online->Open Account Website.

    Please let me know if I can be of further assistance, and thank you for your interest in Moneydance.

    Ian
    Infinite Kind Support

  2. Ian L closed this discussion on Feb 03, 2016 @ 01:21 PM.

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