Won't access account.

Ron Adams's Avatar

Ron Adams

21 Mar, 2016 11:50 AM

New, not registered yet, looking. Entered data from active USAA account. When I try to set up account get a user ID/password error and note the I need to contact USAA. Can go to "Account Website" using the same ID/password and all works well. ???

  1. 1 Posted by Ian L on 21 Mar, 2016 11:57 AM

    Ian L's Avatar

    In order to download transactions from USAA, you should use your Member Number as your user ID and your PIN as your password. That should allow you to connect without problems.

    Hope that helps. Please let me know if I can be of further assistance, and thanks for using Moneydance.

    Ian L
    Infinite Kind Support

  2. Ian L closed this discussion on 21 Mar, 2016 11:57 AM.

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