or Create a profile

Home → New Bank Requests →

Won't access account.

Ron Adams's Avatar

Ron Adams

21 Mar, 2016 11:50 AM

New, not registered yet, looking. Entered data from active USAA account. When I try to set up account get a user ID/password error and note the I need to contact USAA. Can go to "Account Website" using the same ID/password and all works well. ???

  1. 1 Posted by Ian L on 21 Mar, 2016 11:57 AM

    Ian L's Avatar

    In order to download transactions from USAA, you should use your Member Number as your user ID and your PIN as your password. That should allow you to connect without problems.

    Hope that helps. Please let me know if I can be of further assistance, and thanks for using Moneydance.

    Ian L
    Infinite Kind Support

  2. Ian L closed this discussion on 21 Mar, 2016 11:57 AM.

Comments are currently closed for this discussion. You can start a new one.

  • New Issue

  • Conversation Started

  • The discussion is closed

    No more actions from Infinite Kind or the discussion starter are required.

  • Re-open the discussion

Private Permissions

This discussion is private. Only Infinite Kind support staff and members of The Infinite Kind can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

15 Dec, 2019 04:40 AM Export
15 Dec, 2019 02:55 AM Automatic renaming and processing of transactions
15 Dec, 2019 02:44 AM Clicking "Done" when reconciling when you have a non-zero difference
14 Dec, 2019 11:16 PM Colours!
14 Dec, 2019 09:59 PM Android not syncing with computer

Recent Articles

Archive - How can I setup Online Banking?
Importing Data in QIF Format
Importing Data in QIF format
Credit Card Accounts
Importing CSV Files