tag:infinitekind.tenderapp.com,2009-01-14:/discussions/financial-institution-direct-connection-support-requests/3194-wwwraymondjamescom-just-updated-their-certificate-11apr2016-no-trusted-certificate-foundInfinite Kind: Discussion 2016-07-30T03:51:34Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/396217442016-04-12T12:36:46Z2016-04-12T12:36:46Zwww.raymondjames.com just updated their certificate 11APR2016 - no trusted certificate found<div><p>Hi Dan,</p>
<p>What version of Moneydance are you using? This connection works
in the latest version of Moneydance 2015, which you can download
here;</p>
<p><a href="http://infinitekind.com/downloads">http://infinitekind.com/downloads</a></p>
<p>Ian L<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/396217442016-04-13T03:02:36Z2016-04-13T03:02:36Zwww.raymondjames.com just updated their certificate 11APR2016 - no trusted certificate found<div><p>Thanks Ian! I saw that solution over and over. Anyone with this
sort of problem regardless of the financial institution is told to
upgrade and that upgrade magically fixes the problem. This is true
for me as well.</p>
<p>I was using an extension called "Moneydance updater" which tells
me when an upgrade is available. I triggered it manually and it
said that I was already on the latest version. It was lying.</p>
<p>Thanks again for your prompt response. The upgrade cost me a
bit, but it was well worth it.</p>
<p>-Dan</p></div>thedanctag:infinitekind.tenderapp.com,2009-01-14:Comment/396217442016-04-13T09:28:55Z2016-04-13T09:28:55Zwww.raymondjames.com just updated their certificate 11APR2016 - no trusted certificate found<div><p>Hi Dan,</p>
<p>We've actually removed the 'Updater' extension to make some
improvements - and so its easier for customers to see which
upgrades are free and which are paid. However, we do plan on
bringing this extension back. In the meantime, the best way to stay
updated is to subscribe to the <a href="http://infinitekind.com/blog">blog</a>, where we'll notify you of
any new releases and upgrades.</p>
<p>Your previous purchase of Moneydance should have entitled you to
a discounted upgrade to MD2015. As you've upgraded, MD 2016 will be
a free upgrade (when available) and all future versions will also
be discounted for you.</p>
<p>I hope this information is helpful. Please let us know if you
have any questions or if we can be of further assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny